GasBuddy Help Pages

GasBuddy Customer FAQ, Forum, and Online Help Desk

Average time to fix: (31 hours)
Busiest time: 3:15pm
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Recent GasBuddy help topics searched

how to delete a vehicle I no longer own from GasBuddy
Gas back rewards are posted in my account. How do I redeem them? I clicked on Shop You...
I never got my card in the mail *I can’t get this issue resolved WHY ?????????????????
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I misplaced my gas card and would like to get a new card
Would not let me fill up
card not working "sale declined"
Why isn’t Liberty Township Ohio showing any gas stations. Up until a short time ago you...
The gas buddy credit card you said will come in the mail has never arrived. JoeValder...
Received a ** dollar charge on my gasbuddy card that I have not used since April becaus...
There’s a charge on my bank account for $*.** I don’t know what the charge is for date...
I use GasBuddy primarily to find the cheapest gas when and where I need it! I also rep...
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GasBuddy Online Help at help.gasbuddy.com - Info & Stats

Help desk address
https://help.gasbuddy.com/hc/en-us/requests/new
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:15pm
Average turnaround time
31
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
73%
Quality of help rating
62%
Votes for online help
32
When this was last updated
Mon Mar 30 2020 09:00:00 GMT+0000 (UTC)
Best phone number
617-207-6686

GasBuddy Help Pages: What to Know

This is the GasBuddy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GasBuddy's best customer help page or faq or forum, this is the best entry point according to 108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (617-207-6686) which we show above. Sometimes when you dig through the various help topics and volumes on help.gasbuddy.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GasBuddy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting GasBuddy: General Information

GasBuddy has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with GasBuddy using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 617-207-6686 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GasBuddy.

Do GasBuddy and GetHuman work together?

GetHuman has no relationship with GasBuddy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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