GasBuddy Help Pages
GasBuddy Customer FAQ, Forum, and Online Help Desk
GasBuddy Help @ help.gasbuddy.comCustomer Help
- It takes an average of 27 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:15am.
- Common topics include Map Updates, Account Access, App Not Updating, Account Setup, Cancel Account, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling GasBuddy and talking to a real human being instead of searching their help site for answers.
Recent GasBuddy help topics searched
what is my card limit
I was told I was the crying because I didn't have money in there which was true cuz I d...
I signed up for $*.** and paid it but you guys keep trying to charge me $**.** how do I...
You sent me a message that my payment would not be processed. I need to update my infor...
My card will not go through at multiple stations. Over the past week i've tried * stati...
Since Costco already has lowest price gas, does your gasbuddy card provide an additiona...
Misplaced card. Is there something else I can do?
My checking account has changed, how do I inform you of changes?*William L Davis Jr*Bal...
The last * times I have used my gas buddy card nothing has come to my email to let me k...
My gas buddy card gives an invalid driver id message. Please help?
Unable to verify bank account
My wife and I both have lost our Gas Buddy cards and need replacement
My Gas buddy app keeps logging me out any time I haven't used the app in a couple of ho...
I need to link two accounts.
I have been with Gas Buddy for over *yrs. I report prices daily, sometimes even twice...
My account ******************** is NO LONGER taking me to my active account. It is link...
Reporting wrong prices
GasBuddy Online Help at help.gasbuddy.com - Info & Stats
Help desk addresshttps://help.gasbuddy.com/hc/en-us/requests/new
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time27
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating69%
Quality of help rating94%
Votes for online help37
When this was last updatedWed Apr 17 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number617-207-6686
GasBuddy Help Pages: What to Know
This is the GasBuddy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GasBuddy's best customer help page or faq or forum, this is the best entry point according to 108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (617-207-6686) which we show above. Sometimes when you dig through the various help topics and volumes on help.gasbuddy.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GasBuddy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting GasBuddy: General Information
GasBuddy has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with GasBuddy using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 617-207-6686 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GasBuddy.
Do GasBuddy and GetHuman work together?
GetHuman has no relationship with GasBuddy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.