Freshbooks Help Pages

Freshbooks Customer FAQ, Forum, and Online Help Desk

Average time to fix: (18 hours)
Busiest time: 1pm
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Freshbooks Online Help at freshbooks.com - Info & Stats

Help desk address
http://www.freshbooks.com/contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1pm
Average turnaround time
18
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
96%
Quality of help rating
83%
Votes for online help
35
When this was last updated
Sat Dec 15 2018 09:00:00 GMT+0000 (UTC)

Freshbooks Help Pages: What to Know

This is the Freshbooks help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Freshbooks's best customer help page or faq or forum, this is the best entry point according to 330 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on freshbooks.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Freshbooks agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Freshbooks: General Information

Freshbooks does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Freshbooks one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Freshbooks.

Freshbooks Contact Info

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