FreedomPop Help Pages
FreedomPop Customer FAQ, Forum, and Online Help Desk
Average time to fix: (38 hours)
Busiest time: 10:45am
Recent FreedomPop help topics searched
Hello, I downloaded the app as well as configured the apn to like the online help inst...
My account has an error message that shows up saying it has experienced a in foreseen t...
*****@***.com and my phone is (***)***-****.have been disactivede , can you reactive t...
Freedom pop took money out of my account .I never allowed them to do so. I can't even...
I would like to have the Samsung Galaxy Phone I purchased from Freedom pop unlocked
Trying to port Comcast phone line to FreedomPop. Comcast says there is no PIN number an...
My FreedomPop has been canceled and I want to turn it back on please
I was charged $**.** and I don’t use this service. When I logged in it said I don’t hav...
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I authorized a payment of $*** to United Telecom LLC. dba FreedomPop to have a SIM chip...
You guys are charging my account without my authorization.. I consider this to be fraud...
Billing issue. I was on a free plan but was charged **USD and then ** USD.
We signed up for a freedompop account in the hope of getting the free package. We were...
ALL it's showing is power by Android on Face and it's a KYOCERA *ModelC****
I have my freedom pop Sim card activated but I cannot go any further I cannot get a APN...
I have a FreedomPop USB stick can I still active this productGet help with my issue
FreedomPop Online Help at freedompop.zendesk.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, email, web, twitter, facebook
Communication customer rating
Quality of help rating
When this was last updated
Wed Feb 12 2020 08:00:00 GMT+0000 (UTC)
Best phone number
FreedomPop Help Pages: What to Know
This is the FreedomPop help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for FreedomPop's best customer help page or faq or forum, this is the best entry point according to 37,974 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-701-1353) which we show above. Sometimes when you dig through the various help topics and volumes on freedompop.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from FreedomPop agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting FreedomPop: General Information
FreedomPop has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with FreedomPop using 5 different media: phone, email, web, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-701-1353 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like FreedomPop.
Do FreedomPop and GetHuman work together?
GetHuman has no relationship with FreedomPop and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.