Forever21.com Help Pages

Forever21.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (100 hours)
Busiest time: 2:45pm
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Recent Forever21.com help topics searched

Why hasnt my order shipped yet??
I am just trying to talk to someone about the ETA of my order. The status just says in...
I am not happy with how long it is taking you all to process my order. Order...
I placed an order and when I try to track it on the Forever ** website, they say I have...
I ordered last *th, but It is still 'new' status.*Can I know why and when can I get my...
I have placed my order on *rd of December, my order no. ********. it has been * days an...
I'm trying to check the status of my order and I dont get any answers what so ever.
My order has been “processing” for a week. I ordered a week ago because I need the shoe...
I don't have my order number and i am trying to check the status of my order. Please he...
I ordered on dec *th and still hasn't been processed it's been over ** hrs. Order numbe...
I've been checking to see the status of my order and it hasn't been updated nor shipped...
It’s been *** business days and my order hasn’t shipped.
I sent my package to my college address instead of my home address and I’m going on Chr...
I ordered from Forever ** Dec *nd, but my order is still not processed. When I call the...
Order date was Dec * and until now haven’t received tracking number.
Like many others I have not received my confirmation email for my order, it has been a...
I placed on **** and it has still not shipped, and I have not gotten any tracking information
Get help with my issue

Forever21.com Online Help at forever21.com - Info & Stats

Help desk address
http://www.forever21.com/CustomerService/CustomerService.aspx?br=f21&content=contact_order
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:45pm
Average turnaround time
100
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
64%
Quality of help rating
81%
Votes for online help
541
When this was last updated
Wed Apr 01 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-494-3837

Forever21.com Help Pages: What to Know

This is the Forever21.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Forever21.com's best customer help page or faq or forum, this is the best entry point according to 31,080 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-494-3837) which we show above. Sometimes when you dig through the various help topics and volumes on forever21.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Forever21.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Forever21.com: General Information

Forever21.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Forever21.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-494-3837 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Forever21.com.

Do Forever21.com and GetHuman work together?

GetHuman has no relationship with Forever21.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Forever21.com Contact Info

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