Does Fairfield Inn and Suites offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 34 seconds.The longest hold times are on Sunday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fairfield Inn and Suites below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fairfield Inn and Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, press 2, enter phone number
Below are some clips we've found from Fairfield Inn and Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott.
Would you be interested in learning more about the Marriott Bonvoy Brilliant American Express card?
Eligible app how can I help you today?"
Excerpt from a call with Fairfield Inn and Suites
Monday, April 29, 2024 12:14 AM
They may ask you to say or enter information
"You can say things like I think you're asking to be transferred to an associate."
Excerpt from a call with Fairfield Inn and Suites
Monday, April 29, 2024 12:14 AM
The first phone menu
"Thank you for calling Marriott.
If you're sorry.
I didn't get that. Let's try again.
If you are calling to book I'm not quite sure what you mean.
If you I still didn't hear you clearly.
Press one if you're calling to book a new reservation.
Or press two for help with something else."
Excerpt from a call with Fairfield Inn and Suites
Sunday, March 10, 2024 4:22 PM
What are the hours and when should I call?
Fairfield Inn and Suites operates the call center for this 800-721-7033 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 641 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Fairfield Inn and Suites at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fairfield Inn and Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fairfield Inn and Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fairfield Inn and Suites is Wednesday.The most busy day to call is Monday, which averages 71% more phone calls by comparison.Again, this is based on a sample of 641 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Sunday, which is 948% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Fairfield Inn and Suites is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Fairfield Inn and Suites staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Fairfield Inn and Suites
If you have time to do a bit of reading before you call Fairfield Inn and Suites, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Fairfield Inn and Suites customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Fairfield Inn and Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about Marysville office: "To speak to a individual about your Marysville branch."
- From a call lasting 4m 40s , Apr 7, 2025 3:53 PM
Billing issue: "They charged my card twice."
- From a call lasting 6m 20s , Apr 6, 2025 5:14 PM
Make reservations: "Need to set up reservations."
- From a call lasting 16m 36s , Apr 2, 2025 8:54 PM
Making a reservation: "I want to make a reservation for Kin City, Missouri."
- From a call lasting 1m 32s , Mar 17, 2025 6:20 PM
Job inquiry: "Hiring."
- From a call lasting 1m 14s , Mar 10, 2025 10:57 PM
Information about why customers call Fairfield Inn and Suites is extracted from issues that customers have reported to GetHuman.
This is Fairfield Inn and Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fairfield Inn and Suites agent. This phone number is Fairfield Inn and Suites's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Fairfield Inn and Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fairfield Inn and Suites has 2 phone numbers. It's not always clear what is the best way to talk to Fairfield Inn and Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fairfield Inn and Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fairfield Inn and Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.