Enbridge Help Pages

Enbridge Customer FAQ, Forum, and Online Help Desk

Enbridge Help @ enbridge.com
Customer Help
Average time to fix: (73 hours)
Busiest time: 2pm
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Recent Enbridge help topics searched

I have an unusually high gas bill this month (more than *x higher) compared to last eve...
I need help to log into my Account. I changed emails last October and now neither my ol...
Received an email saying my payment was sent to wrong account *. I pay by phone dire...
I want to gi back to paper billing Snailmail
I received a letter from you I'd like to speak to someone about it. I've been trying to...
There is marking paint on my front lawn that seems to correspond to where the gas main...
Received letter that natural gas service to be stopped as you do not have an open accou...
There are no gas bills coming for my second (new) property yet. *Billing case...
Contact to close account with Enbridge and disconnect natural gas.
Need a qote for natural gas hook up asap
Please tell me how much paid last year tax purposes
I am requesting a paper bill. to be send to Elsa Willebrands *** Ava rd Tor M*C *W* . p...
need to change the Financial Institution for pre-authorized payment for Residential service.
Good morning.****Our situation: Change meter, with Lakeside Gas**The first appointment...
Need to speak with someone human about issues pertaining to my account
You guys keep calling me andy wife. We've been hung up on twice now
Setup pre auth on account

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Enbridge Online Help at enbridge.com - Info & Stats

Help desk addresshttp://www.enbridge.com/Contact-Us.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time73
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating67%
Quality of help rating62%
Votes for online help75
When this was last updatedThu Jun 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-362-7434

Enbridge Help Pages: What to Know

This is the Enbridge help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Enbridge's best customer help page or faq or forum, this is the best entry point according to 1,272 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-362-7434) which we show above. Sometimes when you dig through the various help topics and volumes on enbridge.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Enbridge agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Enbridge: General Information

Enbridge has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Enbridge using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-362-7434 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Enbridge.

Do Enbridge and GetHuman work together?

GetHuman has no relationship with Enbridge and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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