Easyjet Help Pages

Easyjet Customer FAQ, Forum, and Online Help Desk

Easyjet Help @ support.easyjet.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Easyjet help topics searched

I initially accepted the easyJet offer of a voucher instead of a refund, after easyJet...
Need to get refund or change destination
Can't use voucher online but used voucher number
easyjet have sent me vouchers for * of the cancelled flights. They say they have sent t...
Booked a flight for * people on Wednesday from London Gatwick to go Amsterdam at *am th...
Have booked a flight with Easyjet on the pho and received a I mail confirmation but can...
I am flying to Glasgow from Bristol on Sunday *nd August **** with my granddaughter but...
Trying to add a chid onto an existing easyJet flight
On moving my flights with ref EXWLS*Z some of the pre booked seats that have been paid...
I have a flight voucher that can only be used by contacting customer services but I can...
Need to change a flight and use a voucher for previously cancelled flight.*Have to phon...
Hi we booked * return flight from Bristol to Lanzarote Saturday **th July **** flight N...
My flights had to cancelled due to Covid. I requested my refund, it was processed but t...
ive been on hold for * hours on the phone
Waiting on a cancelled flight voucher (ref *********) from **th June. Booking ref KIM*W...
need to contact easy jet for technical problem with signing in. There are no contact no...
Just trying to re-book flights. Cancelled in June due to Covid and we got a voucher but...

Get help with my issue

Easyjet Online Help at support.easyjet.com - Info & Stats

Help desk addresshttp://support.easyjet.com/contactus
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time38
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, chat
Communication customer rating81%
Quality of help rating77%
Votes for online help354
When this was last updatedSat Aug 08 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44-0330 365 5000

Easyjet Help Pages: What to Know

This is the Easyjet help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Easyjet's best customer help page or faq or forum, this is the best entry point according to 36,432 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44-0330 365 5000) which we show above. Sometimes when you dig through the various help topics and volumes on support.easyjet.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Easyjet agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Easyjet: General Information

Easyjet has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Easyjet using 4 different media: phone, email, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44-0330 365 5000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Easyjet.

Do Easyjet and GetHuman work together?

GetHuman has no relationship with Easyjet and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Easyjet Contact Info

Other Company Help Desks

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!