E-ZPass New York Help Pages

E-ZPass New York Customer FAQ, Forum, and Online Help Desk

E-ZPass New York Help @ e-zpassny.com
Customer Help
Average time to fix: (40 hours)
Busiest time: 3:30pm
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Recent E-ZPass New York help topics searched

I want to change the payment card for the ez pass account
Need to pay a toll, but I don't have a violation number. Would like to do this over the phone
Update license plate *Some old balances need to clear out
I need my credit card new number updated
need to fix license associated to account
I'd like to start an account but can't seem to figure out the website.
I recently had to change my Visa credt card and now have a new number, expiration date...
Lost debit card, have new card, need to issue new card number for replenishing. Please...
I bought a prepaid easy pass to go on a trip I tried to register it I could not figure...

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E-ZPass New York Online Help at e-zpassny.com - Info & Stats

Help desk addresshttps://www.e-zpassny.com/en/faq/general.shtml
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time40
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating86%
Quality of help rating67%
Votes for online help249
When this was last updatedSat Jan 28 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-333-8655

E-ZPass New York Help Pages: What to Know

This is the E-ZPass New York help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for E-ZPass New York's best customer help page or faq or forum, this is the best entry point according to 12,420 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-333-8655) which we show above. Sometimes when you dig through the various help topics and volumes on e-zpassny.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from E-ZPass New York agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting E-ZPass New York: General Information

E-ZPass New York has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with E-ZPass New York using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-333-8655 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like E-ZPass New York.

Do E-ZPass New York and GetHuman work together?

GetHuman has no relationship with E-ZPass New York and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

E-ZPass New York Contact Info

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