Dollar Shave Club Help Pages
Dollar Shave Club Customer FAQ, Forum, and Online Help Desk
Dollar Shave Club Help @ dollarshaveclub.com
- It takes an average of 1 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Refund For A Charge, Account Access, Track an Order, Cancel Account, Request Replacement Part, and more.
Start with our FAQ
In effort to save you time pouring over the various articles on Dollar Shave Club's website, we put together our list of most popular questions and answers, as well as step-by-step guides to the hairiest customer service problems. We recommend you start there, and follow instructions specific to your issue.
Recent Dollar Shave Club help topics searched
I need to change my address to my order and I have not received the order yet
I have contacted you before with concern. Last shipment was never received and product...
I have not received items in my box that I have been charged for. The items are: (*) Sh...
want to send a gift (not a gift set) directly to a friend, can't figure out how to do t...
Charged ********** but have not received my order (blades)
My name is Jack Alquist. My product of * packages of blades says it was shipped Nov...
I got a package on my door and is not for us. Wrong address delivered.
No money has been taken out of my account and no shipment. I’ve been trying to contact...
Track order through dollarshave
My account was cancelled without me knowing. I would like to talk to someone...
need to change credit card
who do L know what shave club I be long to???????
change payment for billing ------ am ** years old haveing hard time with this text...
need to update payment infomation
well * issues**** you have billed my credit card without shipping my products I call th...
Was billed and shipped the same order twice. Please contact me as soon as possible...
Please contact me asap. My husband Henry Akins ( *****@***.com ) has passed away and I...
Dollar Shave Club Online Help at dollarshaveclub.com - Info & Stats
Help desk addresshttps://www.dollarshaveclub.com/contact-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time1
Rank amongst all ways to reach them2
Other means of communicationtwitter, web
Communication customer rating88%
Quality of help rating89%
Votes for online help749
When this was last updatedWed Feb 21 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Dollar Shave Club Help Pages: What to Know
This is the Dollar Shave Club help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Dollar Shave Club's best customer help page or faq or forum, this is the best entry point according to 35,658 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on dollarshaveclub.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Dollar Shave Club agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Dollar Shave Club: General Information
Dollar Shave Club does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Dollar Shave Club using 2 different media: twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dollar Shave Club.
Do Dollar Shave Club and GetHuman work together?
GetHuman has no relationship with Dollar Shave Club and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.