Discogs Help Pages

Discogs Customer FAQ, Forum, and Online Help Desk

For Customer Care
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Discogs doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Discogs help topics searched

Sent a record to a buyer and it arrived broken. Is the seller responsible for refunding...
I'm interested in buying a * LP set from the **'s--"**** Gregory: The Dark Side, The Li...
i have been blocked from buying from a certain seller but i have bought recently with n...
I sold a record ** days ago , the buyer paid on discogs by PayPal so I shipped the parc...
Spett.le Societ***Vogliamo chiederVi alcune informazioni sui Vostri regolamenti.*Fate a...
Order *******-****. Payment won't go through by Paypal. Paypal contacted, said issue is...
I have bought many records on Discogs. A recent seller cancelled my purchase Order...
Order ********-**** **The seller left a negative feedback only because I left him a ne...
Whenever I try to Log in to Discogs after having created a password (Or even attempting...
My Discogs account (*ndSpin *******) has been suspended from the marketplace and I cann...
Order ********-*****This order was placed without my consent. I used the discogs ios ap...
Ref: Order * *******-*** Seller Sammy Criscitello, Order date Feb **, *****To whom it m...
I am new to this and my buyer just purchased a led zepplin album and I'm trying to figu...
I placed an order that was cancelled by the seller a month ago I haven't received my...
I ordered an item the seller cancelled the order a month ago and has not refunded me.
Hello i placed a order with radiation records, order number ******-*****. After several...
African Diaspora DATABASE SUBMISSIONS- not for sale--systematically being REMOVED.*Oste...

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Discogs Help Pages: What to Know

The Discogs help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Discogs to share, but we can point you in the right direction. In the last 12 months, 3,864 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Discogs customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Discogs has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Returns. Hopefully, Discogs will build a web-based presence soon to address common problems and questions. Given that Discogs does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Discogs: General Information

Discogs doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with Discogs using 2 different media: email, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 503-597-6340 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Discogs.

Do Discogs and GetHuman work together?

GetHuman has no relationship with Discogs and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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