Discogs Customer FAQ

We're sorry to hear you're having trouble accessing your personal lists on Discogs. If you're logged in and still can't see your lists, try clearing your browser's cache and cookies or try a different browser or device. If still not appearing, there may be a technical issue, so please wait for some time and try again. Remember, it's important to make sure you're on the correct dashboard. Your personal Lists are under 'Lists' in your profile. If your Lists were created while logged in under a different username, you'll need to log in under that username to access them.

It seems like you're facing a technical issue. Try to clear your browser cache and cookies first, as this commonly resolves such issues. If this doesn't work, try using a different browser or device to see if the problem persists. In case it does, check if your login information is correct. Make sure caps lock is off and re-enter your username and password manually. If you've forgotten your password, use the “Forgot your password” link on the login page to reset it. If after following these steps you still can't log in, it might be an issue that needs to be resolved by the Discogs technical team.

This seems unusual, as VAT (Value Added Tax) is typically only applied on goods and services within the EU, including the UK. As the US doesn't use VAT and instead uses sales tax, you normally should not be asked to pay UK VAT for an order being shipped within the US. It might be an error or misunderstanding. However, if the seller is based in the UK, they may be incorrectly applying VAT. In that case, we recommend discussing it directly with the seller to clear up the situation. Please ensure you fully understand any tax responsibilities before finalizing your transactions on Discogs.

We're sorry to hear about this issue. On Discogs, the communication and transactions are largely between the buyer and seller. In this situation, continue sending messages expressing your concern to the seller. Also, if payment was via PayPal, you have the option to open a dispute there. Unfortunately, we can't directly intervene. We suggest also leaving appropriate seller feedback on their Discogs profile based on your experience to inform other potential buyers.