Deezer Help Pages

Deezer Customer FAQ, Forum, and Online Help Desk

Average time to fix: (11 hours)
Busiest time: 1:45pm
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Recent Deezer help topics searched

I have been trying to cancel my subscription on my new phone since I have changed phone...
Stop your emails. No more emails to. *****@***.com*I have written numerous times
Forgot my password when I put in my email it says it sent but it never does
Hello, you have taken £**.** from my account on the *st of december ****. I have never...
Deezer free got * months not working. Have turned phone on and off still nothing
Can not log on to my deezer account *By accident change it
Email address submitted with spelling mistake cannot get email from Deezer. Send any em...
Spotify has all of Obama's annual music lists. Why doesn't Deezer offer the same? I h...
I wanna cancel my deezer subscription.
If I play an album from start to finish some song don’t go all the way they switch to t...
I had cancel deezer service TWO months ago, and i have been charged November, December...
I need to change my CC, but it won’t allow me to do it. The one I had was from the US...
Ich habe eine neue Konto Verbindung Sparkasse Alt*tting-Muehldorf
I've got the verse of a song and trying to fund out which song it is
I need to update my payment card number.
Hi I've just had *.** taken from my account and I've never signed up to this I believe...
Hi, I my ** year old son has used my phone to sign up £*.** for deezer and I only new w...
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Deezer Online Help at support.deezer.com - Info & Stats

Help desk address
http://support.deezer.com/hc/en-gb/requests/new
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:45pm
Average turnaround time
11
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
62%
Quality of help rating
92%
Votes for online help
702
When this was last updated
Mon Apr 06 2020 09:00:00 GMT+0000 (UTC)

Deezer Help Pages: What to Know

This is the Deezer help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Deezer's best customer help page or faq or forum, this is the best entry point according to 20,922 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.deezer.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Deezer agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Deezer: General Information

Deezer does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Deezer one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Deezer.

Do Deezer and GetHuman work together?

GetHuman has no relationship with Deezer and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Deezer Contact Info

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