Deezer Help Pages

Deezer Customer FAQ, Forum, and Online Help Desk

Deezer Help @ support.deezer.com
Customer Help
Average time to fix: (14 hours)
Busiest time: 9:30am
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Recent Deezer help topics searched

Why am i losing songs on my playlist,this is happening quite often and needs to stop
I unsubscribed * months ago but another payment came off this month.
I cant play music anylonger. Message displayed is content can't load.. And i have seen...
i have a premium profile. i pay for it every month and i can't download any albums. i c...
I try to download songs, and when I go to downloads it says they are, but the songs are...
I just bought deezer premium for a yer, thinking that it was the family subscription, i...
I used this similar system to cancel service of Deezer about * month ago and I am still...
Estoy ejecutando deezer en un pc con windows ** y bastantes veces sin motivo alguno el...
I missed my subscription payment date. Can I make my payment and continue with my subsc...
Can you please refund €** that you debited from my bank account. I did not authorise this.
So I have tried to log into a deezer account after I have seen that I’ve been getting c...
I thought I unsubscribed last month and it's still taking money out I need my money back
Can’t log into my Deezer account
i got logged out than when i log back in it says gateway timed out
Bonjour!*Depuis quelques mois j'ai souscrit * l'offre *tudiante. je souhaite renouvelle...
Stop taking money out of my account! I no longer have a subscription and I'm still bein...
I need my money back I never have gave you my bank details but you continue deduct my...

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Deezer Online Help at support.deezer.com - Info & Stats

Help desk addresshttp://support.deezer.com/hc/en-gb/requests/new
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time14
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating65%
Quality of help rating95%
Votes for online help705
When this was last updatedThu May 19 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Deezer Help Pages: What to Know

This is the Deezer help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Deezer's best customer help page or faq or forum, this is the best entry point according to 20,922 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.deezer.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Deezer agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Deezer: General Information

Deezer does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Deezer one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Deezer.

Do Deezer and GetHuman work together?

GetHuman has no relationship with Deezer and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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