Comenity Bank Help Pages

Comenity Bank Customer FAQ, Forum, and Online Help Desk

Comenity Bank Help @ comenity.net
Customer Help
Average time to fix: (66 hours)
Busiest time: 3pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Comenity Bank help topics searched

I have a Stage account, new VS, Ulta beauty rewards card also, I wanted to see if I can...
I am reporting an issue with the Comenity Bank during Wayfair Credit Card application p...
I applied and was approved for a Sephora Visa card around the *st of September. I made...
Someone from community bank keeps calling me and I can't answer because my phone is act...
I was called yesterday by someone who spoke poor English. I do not know why I was bein...
Please make it possible for customers to use their credit account for purchases without...
Buenas tardes! Mi nombre es Jessica Cotto Felix, recib* una carta que no me aprobaron e...
I bought earrings from Kay Jewellers in Centralia WA in January ****. I thought I was p...
This $** payment was made over the phone on ******* with Commenity Bank .....BUT you de...
My name is Lindsey George and I have a check issued by bergners for **.** was never cas...
I received mail from you at my west va address for a person named Lashonda Grim. I acci...
Community failed to update phone number and had wrong address. I am willing to pay abou...
I am very disappointed that Comenity Bank turned me down for a Wayfair Credit Card toda...
*.Experian closed my JJill account. Yet I received a new card in the mail. **. Experian...
I was on an auto pay payment plan for my comenity card. According to the email I receiv...
I applied for a Carter's credit card. I received a letter in the mail today that says t...
I made a payment on March ** to you guys I need to know who that payment went to. My tr...

Get help with my issue

Comenity Bank Online Help at comenity.net - Info & Stats

Help desk addresshttp://www.comenity.net/comenity/ContactUs/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time66
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating85%
Quality of help rating75%
Votes for online help378
When this was last updatedWed May 05 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-675-5685

Comenity Bank Help Pages: What to Know

This is the Comenity Bank help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Comenity Bank's best customer help page or faq or forum, this is the best entry point according to 46,092 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-675-5685) which we show above. Sometimes when you dig through the various help topics and volumes on comenity.net, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Comenity Bank agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Comenity Bank: General Information

Comenity Bank has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Comenity Bank using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-675-5685 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Comenity Bank.

Do Comenity Bank and GetHuman work together?

GetHuman has no relationship with Comenity Bank and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Comenity Bank Contact Info

Other Company Help Desks

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!