Checkr Help Pages

Checkr Customer FAQ, Forum, and Online Help Desk

Checkr Help @ checkr.com
Customer Help
Average time to fix: (40 hours)
Busiest time: 9am
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Recent Checkr help topics searched

My checkr account says “suspended” and won’t let me fix the incorrect information.
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Dispute my background check
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Get help with my issue

Checkr Online Help at checkr.com - Info & Stats

Help desk addresshttps://checkr.com/contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time40
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating77%
Quality of help rating86%
Votes for online help71
When this was last updatedMon Jan 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Checkr Help Pages: What to Know

This is the Checkr help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Checkr's best customer help page or faq or forum, this is the best entry point according to 3,036 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on checkr.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Checkr agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Checkr: General Information

Checkr does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Checkr one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Checkr.

Do Checkr and GetHuman work together?

GetHuman has no relationship with Checkr and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Checkr Contact Info

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