CVS.com Help Pages

CVS.com Customer FAQ, Forum, and Online Help Desk

CVS.com Help @ cvs.com
Customer Help
Average time to fix: (55 hours)
Busiest time: 10:15am
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Recent CVS.com help topics searched

Our Cvs in MT Vernon Illinois is suffering . I have been with Cvs for years an have a g...
Getting g charge for a service I canceled
My prescription was due to be refilled but it says, need insurance approval. I’m not wo...
We get several automatic CVS messages a day about prescription reminders. Can you plea...
I canceled the service of CVS long ago but the monthly charge of $*.** is coming up on...
I don't get rewards coupons forabout * months now. I've called, was told my card had t...
Just want to make someone aware that there must be something going on with your online...
I cannot due my CVS coupons, the available phone number is incorrect.
I have lost my CVS card, have had quite a few different phone numbers and emails also...
I have had a CVS account for years ,used a few different emails and phone numbers and I...
Trying to figure out what the code is CVS **r
s been a while since I have used my account so I need to reset my my password but can't...
Remove my sister from cvs mailing list. I have her label info.
We made a large purchase totaling *** on Sunday. On Tues. we noticed several items miss...
I have * CVS cards (one is very old) and I need to combine it with the new one I just g...
I have * CVS cards and a very helpful person at CVS told me to contact you about combin...
I'm making a purchase under $** (Mens Guards) on your website with my "extracare" card...

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CVS.com Online Help at cvs.com - Info & Stats

Help desk addresshttps://www.cvs.com/help/contact-us-faqs.jsp?type=store&topicid=200018
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time55
Rank amongst all ways to reach them3
Other means of communicationphone, web, email
Communication customer rating70%
Quality of help rating75%
Votes for online help38
When this was last updatedSat Feb 27 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-607-4287

CVS.com Help Pages: What to Know

This is the CVS.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for CVS.com's best customer help page or faq or forum, this is the best entry point according to 11,148 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-607-4287) which we show above. Sometimes when you dig through the various help topics and volumes on cvs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from CVS.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting CVS.com: General Information

CVS.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with CVS.com using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-607-4287 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like CVS.com.

Do CVS.com and GetHuman work together?

GetHuman has no relationship with CVS.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

CVS.com Contact Info

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