BJ's Wholesale Club Help Pages
BJ's Wholesale Club Customer FAQ, Forum, and Online Help Desk
Average time to fix: (15 hours)
Busiest time: 2:45pm
Recent BJ's Wholesale Club help topics searched
Downloaded the BJ's mobile app and when I tried to link my card using my membership num...
Can't log in. Need to know login email & password, too many tries. ***-***-**** not working
Can't log in. ***-*** -**** not working. Need Email*Password info used. Mbr ID ***********
would like a replacement of smashed dented cans
i took pictures of them both and would like a replacement for them
I ordered * large cans of hunts tomato sauce and both of them are severely smashed
* pack of beans * were accordian crushed on bottom of can order * *********
damaged item in order
Cannot get in contact at local BJs. Is Bjs offering early shopping hours to nurses?Get help with my issue
BJ's Wholesale Club Online Help at bjs.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
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Average turnaround time
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When this was last updated
Sun Jun 28 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
BJ's Wholesale Club Help Pages: What to Know
This is the BJ's Wholesale Club help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for BJ's Wholesale Club's best customer help page or faq or forum, this is the best entry point according to 1,818 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-257-2582) which we show above. Sometimes when you dig through the various help topics and volumes on bjs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from BJ's Wholesale Club agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting BJ's Wholesale Club: General Information
BJ's Wholesale Club has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with BJ's Wholesale Club using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-257-2582 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like BJ's Wholesale Club.
Do BJ's Wholesale Club and GetHuman work together?
GetHuman has no relationship with BJ's Wholesale Club and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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