Asda Help Pages

Asda Customer FAQ, Forum, and Online Help Desk

Asda Help @
Customer Help
Average time to fix: (81 hours)
Busiest time: 9:30am
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Recent Asda help topics searched

Ordered pick up for wrong day didn’t notice it till I went to amend the order
A friend has got me a few things today and they have charged the wrong prices
Could you please tell me if you sell patio gas bottles *kg
Hello how are you ? can you please help me ...I'am having a lot of difficultly when " c...
Had my parcel and item was missing
Why is there not more smartprice items in your Hamilton store... I am an unpaid carer f...
What time is the foreign currency unit in Havant open until today
Basically I was filles the fuel ay Friday in the morning. Due my cards info was leaked...
Wrong order was order is ******** a blouse . I've delivered a child's pair...
My food shopping was meant to be delivered today. It was cancelled with no explanation...
Hey I was in Asda in cookstown in Northern Ireland today and I feel like the store real...
I have just purchased my shopping at Asda Monks Cross, at the express check and left a...
We could not set up your payment.*We will try again.*already had * cancelled orders, *w...
i cant read the security code its to difficult for me
Why can I not pay for my on line shopping with a first direct card
I have just been to Asda Thurmaston, Leicester and used the automatic petrol station. I...
I would like to know if a product is available at Asda in Runcorn Cheshire please . The...

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Asda Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time81
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating88%
Quality of help rating81%
Votes for online help43
When this was last updatedThu May 12 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 952 0101

Asda Help Pages: What to Know

This is the Asda help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asda's best customer help page or faq or forum, this is the best entry point according to 6,180 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800 952 0101) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asda agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asda: General Information

Asda has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asda using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800 952 0101 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asda.

Do Asda and GetHuman work together?

GetHuman has no relationship with Asda and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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