Asda Help Pages
Asda Customer FAQ, Forum, and Online Help Desk
Average time to fix: (78 hours)
Busiest time: 3:15pm
Recent Asda help topics searched
We are trying to place our regular reserved online order but all we get come when we tr...
Iv been over charged for my shopping. It £**.** but ***.**.was taken out of my bank...
Hi I'm trying to place an order for high risk elderly lady in self isolation ne***dt w...
Hi I bought men’s cargo pants last week in your store in Enniskillen. They were...
When are new slots released?? Self isolating due to underlying conditions and there's nothing
Hi I obtained a delivery slot last night but could not go forward as it did not recogni...
I purchased a delivery pass for £***I have x * online orders booked and for each one I...
My last order included * packs of lamb hearts for my dog at a cost of £*.*My confirmati...
I had a deliver last night, and * item is missing from my list
Sent an email on **th March. Due to not being able to reserve a slot for my Click n Col...
Hi I'm a key worker .but we are not allowed to take our I'd home .but I have my blue li...
I can't book the dates available online for grocery shopping.
I order some shopping last week to be collected on *st april when I have tried to look...
I'm trying too to pay for my online reserved shopping but it wouldn't let me because it...
despite having had a Asda delivery * weeks ago the online grocery web site is not accep...
Shopped in Asda Huyton store today. Would like to thank you for the work you are doing...
I usually have deliveries but all slots are unavailable. How do I know if click and co...Get help with my issue
Asda Online Help at your.asda.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
Communication customer rating
Quality of help rating
When this was last updated
Fri Apr 03 2020 09:00:00 GMT+0000 (UTC)
Best phone number
0800 952 0101
Asda Help Pages: What to Know
This is the Asda help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asda's best customer help page or faq or forum, this is the best entry point according to 6,180 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800 952 0101) which we show above. Sometimes when you dig through the various help topics and volumes on your.asda.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asda agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Asda: General Information
Asda has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asda using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800 952 0101 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asda.
Do Asda and GetHuman work together?
GetHuman has no relationship with Asda and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.