Asda Help Pages

Asda Customer FAQ, Forum, and Online Help Desk

Asda Help @ your.asda.com
Customer Help
  • It takes an average of 82 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
Since there is a phone number available, we have to recommend calling Asda and talking to a real human being instead of searching their help site for answers.

Recent Asda help topics searched

Hello, **My food order is missing loads of items! This is an order for a food bank befo...
ordered wrong catfood would like to exchange it . Online order came today
My order number ********* which was very late I received today so I phoned to get the r...
I’ve gone into Pembroke dock store and purchased * gift cards. One of them has not been...
I purchased a crockery set from Asda on ********. The product is: Green Reactive Glaze...
Actually I'm by the new SIM from asda from asda SIM card and how to use ESIM. I need a SIM QR
my online shopping didnt arrive. called customer services no help at all just keep pass...
When my delivery arrived I sent back * packets of Extra Special Sausages, * pack was...
I went to buy a product an Asda farm play set it wasn’t in the Asda man said it would...
Furious that I have ** items not delivered when there is no way that there were not sub...
Hi Asda trolley abandoned BH***NB. outside number **
On line delivery order never turned up, was scheduled between ****-**** on ********, ha...

Asda Online Help at your.asda.com - Info & Stats

Help desk addresshttp://your.asda.com/contact-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time82
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating87%
Quality of help rating80%
Votes for online help41
When this was last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 952 0101

Asda Help Pages: What to Know

This is the Asda help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asda's best customer help page or faq or forum, this is the best entry point according to 6,180 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0800 952 0101) which we show above. Sometimes when you dig through the various help topics and volumes on your.asda.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asda agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asda: General Information

Asda has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asda using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800 952 0101 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asda.

Do Asda and GetHuman work together?

GetHuman has no relationship with Asda and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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