Animal Jam Help Pages

Animal Jam Customer FAQ, Forum, and Online Help Desk

Animal Jam Help @ sbiaj.zendesk.com
Customer Help
  • It takes an average of 15 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:15pm.
  • Common topics include Update Account Info, Hacked Account, Recover Account, Delete Account, Disabled Account, and more.
Start typing out the reason you want to get in touch with Animal Jam. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Animal Jam help topics searched

Hello I am writing because my autistic child was scammed by another animal jam player...
There was this jammer who buddied me and i accepted of course, so he went to my den and...
my user is coolgiraffe**** *i went to a place where they where doing a givaway and then...
Hey im wolfy*coo, been a player since **** or maybe a year earlier. I know this is kind...
also on the account that is suspended i got scammed from my rare grey HD and * rare lon...
My account was suspended and i have no idea why. please reply ASAP!
I forgot my login password and my parents email doesn't work. I can't play anymore beca...
I don't remember my password and my parents emails aren't working. My dad has tried cal...
I don't know my password and my parents email is not working so I can't log in to play...
I don't know my password and my parents email is not working so I can't log in
This girl named shywolfgirl*** scammed me and threatened me bc she thought I said somet...
This girl named shycutwolf scammed me and threatened me bc she thought I said somethin...
My daughter got scammed on Animal Jam.My daughter was very upset. Can you help? *Things...
Hello my daughter bought a membership with you guys but it’s swiped * times I would ple...
My daughter has an account with animal jam and we tried to purchase a one month members...
My username on animal jam is adripeach. I bought a membership today and it said that it...
I have a charge for a year subscription that I didn.t want. I want it taken off my bill.

Animal Jam Online Help at sbiaj.zendesk.com - Info & Stats

Help desk addresshttps://sbiaj.zendesk.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time15
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating55%
Quality of help rating63%
Votes for online help488
When this was last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Animal Jam Help Pages: What to Know

This is the Animal Jam help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Animal Jam's best customer help page or faq or forum, this is the best entry point according to 14,466 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on sbiaj.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Animal Jam agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Animal Jam: General Information

Animal Jam does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Animal Jam using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Animal Jam.

Do Animal Jam and GetHuman work together?

GetHuman has no relationship with Animal Jam and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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