Animal Jam Help Pages

Animal Jam Customer FAQ, Forum, and Online Help Desk

Average time to fix: (18 hours)
Busiest time: 9am
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Recent Animal Jam help topics searched

I was scammed on ajpw my forest gauntlets my blackout spike, grey rare curly antlers an...
My buddy says he has over **,*** sapphires and I want to have sapphire drops because he...
My daughter made unauthorized purchases and I would like to cancel them
hi I’m nijacat*, so I recently about ** minutes ago, traded the following items for dou...
Someone is trying to my account deftwolfie banned for blocking them i got a warning for...
Hello AJHQ! A while back I quit playing Animal Jam Play Wild, but have recently decided...
Hello, my account, bunnyhop*****, on ajpw resently just got scammed and I am looking to...
I went to a jammers den with the name of New jammer, they had a black and orange long t...
How can I recover scammed items? I lost a many rare items and still feel very upset.. I...
I logged into animal jam this s*morning and it said i was banned, all i did was play ga...
My visa card is being billed multiple times from failed attempts to get a * month membe...
My child’s account has been suspended for longer than it stated it would be. And it’s s...
Hello I am writing because my autistic child was scammed by another animal jam player...
There was this jammer who buddied me and i accepted of course, so he went to my den and...
my user is coolgiraffe**** *i went to a place where they where doing a givaway and then...
Hey im wolfy*coo, been a player since **** or maybe a year earlier. I know this is kind...
also on the account that is suspended i got scammed from my rare grey HD and * rare lon...
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Animal Jam Online Help at sbiaj.zendesk.com - Info & Stats

Help desk address
https://sbiaj.zendesk.com/hc/en-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
18
Rank amongst all ways to reach them
2
Other means of communication
phone, web, email
Communication customer rating
58%
Quality of help rating
66%
Votes for online help
491
When this was last updated
Sat Apr 04 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-340-7313

Animal Jam Help Pages: What to Know

This is the Animal Jam help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Animal Jam's best customer help page or faq or forum, this is the best entry point according to 14,466 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-340-7313) which we show above. Sometimes when you dig through the various help topics and volumes on sbiaj.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Animal Jam agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Animal Jam: General Information

Animal Jam has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Animal Jam using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-340-7313 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Animal Jam.

Do Animal Jam and GetHuman work together?

GetHuman has no relationship with Animal Jam and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Animal Jam Contact Info

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