Amazon Local Help Pages

Amazon Local Customer FAQ, Forum, and Online Help Desk

Average time to fix: (8 hours)
Busiest time: 10:15am
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Recent Amazon Local help topics searched

I am up from *nd to *th shift here in the midwest. I an willing to help all of you out...
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Having issues with Delivery. Driver does not follow written instructions I have set up...
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Need to return an item to amazon for a refund
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Amazon Local Online Help at local.amazon.com - Info & Stats

Help desk address
https://local.amazon.com/help
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
8
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
97%
Quality of help rating
62%
Votes for online help
44
When this was last updated
Thu Feb 20 2020 09:00:00 GMT+0000 (UTC)
Best phone number
866-395-2090

Amazon Local Help Pages: What to Know

This is the Amazon Local help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Amazon Local's best customer help page or faq or forum, this is the best entry point according to 936 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-395-2090) which we show above. Sometimes when you dig through the various help topics and volumes on local.amazon.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Amazon Local agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Amazon Local: General Information

Amazon Local has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Amazon Local using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-395-2090 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Amazon Local.

Do Amazon Local and GetHuman work together?

GetHuman has no relationship with Amazon Local and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Amazon Local Contact Info

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