Allbirds Customer Service

Phone Number & Contact Info

Allbirds's Best Phone Number

888-963-8944
Toll-free·Calls Customer Service·Most popular Allbirds number
Q:

How do I talk to a live human at Allbirds?

A:Don't press anything, just hold on the line for the next representative.
Q:

Does Allbirds offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Thursday. Details
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Allbirds phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for the next representative.
Here is how our research team describes the way the Allbirds phone system greets you: Thanks for calling the Allbirds Customer Experience team. Just a heads up, all calls are recorded for internal quality assurance. Prefer to text instead, just press 1. Standard text messaging rates will apply. Otherwise, hang on the line, and we'll connect you with the rep as soon as we can.
Below are some clips we've found from Allbirds's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling the Allbirds customer experience team. Just a heads up, all calls are recorded for internal quality assurance purposes. Prefer to text instead, just press one. Standard text messaging rates will apply. Otherwise, hang on the line, and we'll connect you with a rep as soon as we can."
Excerpt from a call with Allbirds
Saturday, January 13, 2024 2:54 PM

What are the hours and when should I call?

Allbirds operates the call center for this 888-963-8944 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allbirds phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allbirds staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Allbirds is Monday. The most busy day to call is Thursday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Allbirds

In summation, the best day to call Allbirds is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Allbirds number, but it is also the day with the shortest hold times.

Why Customers Call Allbirds

Below is a sample of recent calls to Allbirds, and their purpose. Are any of these similar to the reason you are trying to call?
Cleaning Wool Allbirds: "Can I use wool light and cold water to try to get that spot out?"
- From a call lasting 1m 41s , Jan 13, 2024 2:54 PM

More Allbirds Customer Service Contacts

There are of course other ways to contact Allbirds customer service besides the phone. Below we list the best ones, by medium.

Allbirds Customer Email Addresses

help@allbirds.com - Customer Service
Use this address to email them for help
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Allbirds will reply our your email.

Conclusion and closing notes

This is Allbirds's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allbirds agent. This phone number is Allbirds's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-963-8944 include and other customer service issues. Rather than trying to call Allbirds first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Allbirds has 1 phone number. It's not always clear what is the best way to talk to Allbirds representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Allbirds. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allbirds. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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