Alitalia Help Pages

Alitalia Customer FAQ, Forum, and Online Help Desk

Alitalia Help @ alitalia.com
Customer Help
Average time to fix: (56 hours)
Busiest time: 1:15pm
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Recent Alitalia help topics searched

I bought a plane ticket for the flight from Iran to Palermo and my first flight is with...
I would like to select It upgraded seat for my flight.
Need to get a seat assignment
Mad a mistake on the name booked on the reservation, simply need to remove the middle name.
Trying to book flight number PC**** from Rome to Catania on May **th
I would like to choose a seat and order a special meal for my flight.
Need to update my passport information. Received new passport
Hi! I wrote my lastname wrong at the booking flight. *Instead of writinh JUDIT DE VEGA...
Need clarification on the details of my flight
Alitalia cancelled my flight last year and since then no answer at all. I have reported...
Check the time of departure for Fl *** from Rome to Boston
Need help checking in on website for flight tomorrow
I have two credit vouchers from Alitalia with expiration dates of *******.*Voucher...

Get help with my issue

Alitalia Online Help at alitalia.com - Info & Stats

Help desk addresshttp://www.alitalia.com/US_EN/contact_assistance/call_center.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time56
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating62%
Quality of help rating73%
Votes for online help60
When this was last updatedSun Jun 26 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-223-5730

Alitalia Help Pages: What to Know

This is the Alitalia help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Alitalia's best customer help page or faq or forum, this is the best entry point according to 4,800 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-223-5730) which we show above. Sometimes when you dig through the various help topics and volumes on alitalia.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Alitalia agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Alitalia: General Information

Alitalia has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Alitalia using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-223-5730 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Alitalia.

Do Alitalia and GetHuman work together?

GetHuman has no relationship with Alitalia and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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