ITA Airways Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about ITA Airways customer service, archive #3. It includes a selection of 2 issue(s) reported June 14, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a ticket from Kiwi.com booked with Alitalia, but I cannot import it into the application. First Name: Petros Last Name: Savvidis Reference Number (PNR): 2FNP78 Carrier Ticket Number: [redacted][redacted] From: Rome To: Athens Date: June 23 Departure Time: 9:50 PM I would like to do an online check-in. If online check-in is not possible with this ticket, I would like to inquire about the option to upgrade so I can check in online. I have a layover in Rome and will have 1 hour and 50 minutes to transfer to the Alitalia flight. I am unsure about the process and if the time will be sufficient. Thank you for your assistance. Best regards, Petros Savvidis
Reported by GetHuman8433364 on mercoledì 14 giugno 2023 17:01
Hi, I made an error with my reservation. I booked two seats on flight ITA Airlines AZ-[redacted] from Brussels National to Rome Fiumicino for Marc Bauherz and Sylvie Mazaraky for October 7th at 11:35. I actually need to be there on October 6th instead. Since I booked through eDreams, I'm unsure if it's possible to change the date. Thank you. - Marc B.
Reported by GetHuman-mbauherz on sabato 9 settembre 2023 08:59

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