ADT Help Pages

ADT Customer FAQ, Forum, and Online Help Desk

ADT Help @ adt.com
Customer Help
Average time to fix: (14 hours)
Busiest time: 9:30am
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Recent ADT help topics searched

I want to include a camera move with todays schedules doorbell service
Hi I need someone to come out and reset all alarms
I want to cancel my account.
Alarm beeping and battery is good
Need to upgrade my cloud storage space because my cameras stop uploading and saving cli...
I just need a copy of the invoice, where I purchased a system back in ****, I need proo...
My outside camera stopped working after a power outage and it does not respond to my pa...
Our monitor indicates we have low batteries.
Alarm went off and had the fire Dept outside my house. I cannot find why alarm went off...
I've switched my internet and are now all wireless. I need to update my system I believe
My ADT alarm has a large red triangle saying battery is Dead or Missing. This happened...
Application mail to *** Willis Street Horse Cave Ky ***** *****@***.com
My outdoor camera has be offline for a week every time I get someone on phone for help...
my cameras are not working i keep getting disconnected from adt
I need to cancel my ADT service contract. I don’t need to move the service, just need t...
Would like to know if I am under contract

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ADT Online Help at adt.com - Info & Stats

Help desk addresshttp://www.adt.com/customer-service
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time14
Rank amongst all ways to reach them4
Other means of communicationphone, twitter, web, email
Communication customer rating89%
Quality of help rating94%
Votes for online help297
When this was last updatedThu Sep 29 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-280-6946

ADT Help Pages: What to Know

This is the ADT help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ADT's best customer help page or faq or forum, this is the best entry point according to 17,166 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-280-6946) which we show above. Sometimes when you dig through the various help topics and volumes on adt.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ADT agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ADT: General Information

ADT has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ADT using 4 different media: phone, twitter, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-280-6946 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ADT.

Do ADT and GetHuman work together?

GetHuman has no relationship with ADT and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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