ADT Help Pages

ADT Customer FAQ, Forum, and Online Help Desk

ADT Help @ adt.com
Customer Help
Average time to fix: (72 hours)
Busiest time: 9am
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Recent ADT help topics searched

code fc not ready ** and ** i have a safewatch pro ****EN and it came installed in the...
My *nd home is only used during the month of November each year. The other ** months i...
I am having trouble with my refund from defenders. We installed a security system...
new service installed ****, called on **** talked to a supervisor phillip jeffrey, said...
Concerning Monitoring Account *U********* Dealer License ************My mom passed away...
I am my mother’s POA and she is unable to live in her home anymore and will most likely...
Lucille Baxter**** E **th Street*Baltimore, MD ******L*****@***.com *September...
I am very upset with your company. After spending * hours on the phone with a rep. I...
Regarding case* ********, I cancelled my account on **** because * of my sensors includ...
My email inbox is currently filled with emails from various businesses offering support...
Initial system installed ****. No up-grades until April ****, and those cost me...
My Ref. is * *******.*I am interested to change my security service to your company. T...
I am writing you to notify you of my experience with ADT Security Services. On...
couple weeks ago called adt made an app to put unit back on in old family place in anot...
Account Number: **********Customer Since: *******I have been having problems with my al...
Intruder broke crawlspace sensor * adt alarm thought it was a malfunction when in reali...
Ring video cost! **When I add ring video camera I was not told there would be a cost, m...
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ADT Online Help at adt.com - Info & Stats

Help desk address
http://www.adt.com/customer-service
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
72
Rank amongst all ways to reach them
3
Other means of communication
phone, twitter, web, email
Communication customer rating
78%
Quality of help rating
64%
Votes for online help
267
When this was last updated
Thu Mar 26 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-280-6946

ADT Help Pages: What to Know

This is the ADT help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ADT's best customer help page or faq or forum, this is the best entry point according to 17,166 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-280-6946) which we show above. Sometimes when you dig through the various help topics and volumes on adt.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ADT agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ADT: General Information

ADT has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ADT using 4 different media: phone, twitter, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-280-6946 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ADT.

Do ADT and GetHuman work together?

GetHuman has no relationship with ADT and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

ADT Contact Info

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