ADT Help Pages

ADT Customer FAQ, Forum, and Online Help Desk

ADT Help @ adt.com
Customer Help
Average time to fix: (76 hours)
Busiest time: 2pm
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Recent ADT help topics searched

In the latter part of November **** or early December I call ADT to upgrade my system...
why are you charging us ? We no longer have your service.
Doorbell camera is not working *Change internet privider
I’d like a new ADT sign, please.*ANN Griffith**** Clayburne Dr.*Goose Creek, SC...
My issue is “Get Off Your Mailing Lis!!!” For some reason you continue to send mail to...
I’m trying to install my alarms and accidentally put my door alarms on my windows and I...
I am trying to get into my acct. (********). An email is required. My email does not wo...
what does code * mean
Want estimate to add camera on driveway to service we already have.
Transferring service to a new address. Moving from Loxahatchee to Tucson
I have a new alarm and no service tecks wer here all day then I get a email about cance...
spoke with rep carla a few weeks ago in regards to my $*** visa gift card she informed...
i need a sign for post, other one split. i will put on stake. my address is ***** Sara...
My ADT sign was stolen * can you have service truck drop off new one for me... Is there...
ADT Security Services ******@***.com**To:*****@***.com*Fri, Dec ** at *:** AM*Important...
My system shows *** Check Long Range Radio. What do I do?
Locked out of house without phone

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ADT Online Help at adt.com - Info & Stats

Help desk addresshttp://www.adt.com/customer-service
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time76
Rank amongst all ways to reach them4
Other means of communicationphone, twitter, web, email
Communication customer rating74%
Quality of help rating68%
Votes for online help272
When this was last updatedTue Jun 15 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-280-6946

ADT Help Pages: What to Know

This is the ADT help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ADT's best customer help page or faq or forum, this is the best entry point according to 17,166 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-280-6946) which we show above. Sometimes when you dig through the various help topics and volumes on adt.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ADT agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ADT: General Information

ADT has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ADT using 4 different media: phone, twitter, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-280-6946 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ADT.

Do ADT and GetHuman work together?

GetHuman has no relationship with ADT and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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