2K Sports Help Pages

2K Sports Customer FAQ, Forum, and Online Help Desk

2K Sports Help @ support.2k.com
Customer Help
Average time to fix: (30 hours)
Busiest time: 2:15pm
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Recent 2K Sports help topics searched

My playstation was in safe mode and I lost all my builds
I only play for the my player. I don't play online. For you guys to take down the key e...
So I tried updating my files on my ps* for *k** and when I put them into the cloud then...
My myplayer has been deleted and im trying to get it back with *k support and it wont e...
For some reason my new myplayer build is not showing up, already spent VC on him and ha...
One of my myplayer builds are not their and I just purchased **$ in VC, need help please
I have a question... Will their be a *k ** mobile
Hello I qualified back in August for MyTeam Tournament for Today December **st at *pm.I...
I can't play with my created player in my league
My ******* *k** won't let me play online I just want to play *k again and I bought VC a...
I got nba *k** mamba editon. I put in the game codes * days ago and have emailed *k sup...
my player has been deleted and i dont know how to get it back
Hello, My card was charged by accident and I need a refund
I started up *k and was yo yo save my data to the console I did that then got on *k** n...
My son build has been deleted his build . He made * payments of £** and another payment...
Why can’t I play park with my friends who have current gen *k when I have the next gen...
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2K Sports Online Help at support.2k.com - Info & Stats

Help desk addresshttp://support.2k.com/hc/en-us/requests/new
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time30
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating62%
Quality of help rating69%
Votes for online help50
When this was last updatedSun Apr 11 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

2K Sports Help Pages: What to Know

This is the 2K Sports help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for 2K Sports's best customer help page or faq or forum, this is the best entry point according to 4,692 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.2k.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from 2K Sports agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting 2K Sports: General Information

2K Sports does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from 2K Sports one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like 2K Sports.

Do 2K Sports and GetHuman work together?

GetHuman has no relationship with 2K Sports and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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