2K Sports Help Pages

2K Sports Customer FAQ, Forum, and Online Help Desk

2K Sports Help @ support.2k.com
Customer Help
  • It takes an average of 28 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:45pm.
  • Common topics include In-App Purchases, Recover Disabled Account, Account Access, Deleted Player, Problem With a Game, and more.
Start typing out the reason you want to get in touch with 2K Sports. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent 2K Sports help topics searched

i Bought ***k vc and haven't received it yet
I bought the mamba forever edition for Xbox one x and I have no vc
*k** mamba edition I didn’t receive my bonus I need someone to contact me immediately i...
My career has a corrupted and unable to load message when trying to click it, won’t let...
I preordered mama a forever edition of *k** and didn’t receive any of my vc or my team...
I haven’t recieved my pre order bonus
I haven’t recieved my preorder bonus
There was an unauthorized purchase using my number for nba*k**. I have no idea where th...
I need my My career day players transferred to my other account. The account ID is *ISO...
I ordered the Mamba forever physical Edition for next gen, which includes the Code for...
I’m not getting vc from my career games
I created a player, and made a name for him, but it didn’t register. It just says “Juni...
Playstation * *Gamertags: pigonriver idiorrr xX*Laudondre*xX *they are exploiting a vc...
My *k mamba edition is missing all my bonus content i preordered my digital copy * days...
I have NBA *k** and tried to play my career but I keep getting the same message about n...
I bought the mamba forever edition Digital on my Xbox one and my VC tht they promised m...
I still have not received my ***,*** vc after buying the ***$ Mamba edition NBA *k** on...

2K Sports Online Help at support.2k.com - Info & Stats

Help desk addresshttp://support.2k.com/hc/en-us/requests/new
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time28
Rank amongst all ways to reach them1
Other means of communicationweb, twitter
Communication customer rating64%
Quality of help rating71%
Votes for online help48
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

2K Sports Help Pages: What to Know

This is the 2K Sports help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for 2K Sports's best customer help page or faq or forum, this is the best entry point according to 4,692 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.2k.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from 2K Sports agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting 2K Sports: General Information

2K Sports does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with 2K Sports using 2 different media: web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like 2K Sports.

Do 2K Sports and GetHuman work together?

GetHuman has no relationship with 2K Sports and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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