How Do I Recover My 2K Sports Account?

In a nutshell: When you lose access to your 2K Games account, recovery is straightforward. Visit the official website, sign in, verify your email, or reset your password. If all

Adam Goldkamp is the editor / author responsible for this content.
Jan 17, 2025

Introduction

Losing access to your 2K Games account can be frustrating, especially when it holds your gaming progress, purchases, and more. If you’re dealing with an expired account, forgotten password, or unverified email, recovering your account is straightforward. This guide we’ll walk you through the recovery process, starting with the most basic step: visiting the official 2K Games website.

Visit the Official 2K Games Website

First, visit the official website. Open your browser and navigate to www.2k.com.

How Do I Recover My 2K Sports Account? (Step 1)

Sign In

On the homepage, click the Sign In button in the top-right corner. Enter your email address and password to attempt logging in. If you are unable to access your account, it's time to identify the issue and move to the next steps.

How Do I Recover My 2K Sports Account? (Step 2)

Verify Your Email Address

Sometimes, you might be locked out of your account because your email address hasn’t been verified. To resolve this, check your inbox for a verification email from 2K Games. If it is not there, don’t forget to check your spam or junk folder.

How Do I Recover My 2K Sports Account? (Step 3)

Forgot Password

If you have forgotten your password, click the “Forgot Password” option on the login page.

How Do I Recover My 2K Sports Account? (Step 4)

Reset Password

Enter the email address associated with your account and submit your request. Open your email inbox and locate the password reset email from 2K Games.

How Do I Recover My 2K Sports Account? (Step 5)

Check Your Email

Click the link in the email and set a new, secure password. Once you’ve completed this step, go back to the login page and try accessing your account using your new credentials.

How Do I Recover My 2K Sports Account? (Step 6)

Contact 2K Games Support

If all else fails, contacting 2K Games Support is your best option. Go to the Support section on the 2K Games website and submit a request. Provide details such as your account email, username, and proof of purchase (if applicable). The support team will guide you through the recovery process and help resolve any issues preventing access to your account.

How Do I Recover My 2K Sports Account? (Step 7)

Conclusion

Recovering your 2K Games account is a straightforward process when you follow the right steps. Start by visiting the official website and attempting to log in. Verify your email to ensure its active and connected to your account. If you’ve forgotten your password, reset it through the password recovery option. For expired accounts, reactivation is possible via in-game settings and email verification. If none of these steps work, the 2K Support team is ready to assist. By addressing the issue systematically, you’ll be back in the game in no time.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover My 2K Sports Account?

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