1Password Help Pages

1Password Customer FAQ, Forum, and Online Help Desk

For Customer Care
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1Password doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent 1Password help topics searched

I have password one from ****.. I need help getting my devices to sync and wonder how t...
Been trying for hours to set up *Password. I can’t get my key, except bar code to set u...
I am trying to login but the site is asking for my secret key. I don’t have that. I hav...
Money was took from my bank account from you that I did not authorize. I need my money...
I'm on an old license bought in ****, and I want help with upgrading to the best curren...
You recently wrote to tell me that my debit card had expired. Frankly, I have not used...
I signed up for *password Monday where you had **% off which was on CNETS site. I did g...
I am ready to quit you software *password. Your support is not really a support but...
I opened my computer this morning and closed a file that was still open. When closing I...
Need to create new password - have forgotten password to Access *Password******@***.com
You pulled money from my account and set me late on half my Bill's. PUT THE MONEY BACK...
I am trying to cancel *Password account. Please help, Please cancel. Do not like at all.
I can’t login to my account!
I’ve had the app for years, now can’t get in to retrieve any of my passwords. It says...
* Password stopped working on my iMac. It continues to imputes the user ID but no long...
Trying to open a new account, *Password keeps reverting to a very early version I had...
My E-Mail shows a credit card charge of $**.** to *Password. I do not remember authoriz...

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1Password Help Pages: What to Know

The 1Password help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for 1Password to share, but we can point you in the right direction. In the last 12 months, 1,764 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for 1Password customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Not only does 1Password not have an online knowledge base or help desk where you can search for your problem and get some answers, but they also don't have a phone number. Which means it's time to get creative. If they have a Twitter handle or Facebook page, we should list that here, and regardless if you find a way to get in touch with them, please share it with us so we can tell other customers. Customers like you are looking for help online for a large array of reasons, ie Account access. Hopefully, 1Password will build a web-based presence soon to address common problems and questions. Given that 1Password does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting 1Password: General Information

1Password doesn't have an online help desk for customer service, and unfortunately you can't call them on the phone either. You can only get help from 1Password one way that we know of and that is by email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like 1Password.

Do 1Password and GetHuman work together?

GetHuman has no relationship with 1Password and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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