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Urban Outfitters Customer FAQ

Top Answers & How-to Guides

What is Urban Outfitters's Phone Number?

The question we are asked most often is about how to talk to Urban Outfitters customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer student discounts?

Yes, Urban Outfitters offers student discounts. We understand that students have limited budgets and want to make our products more...
Ask any question you have about Urban Outfitters customer service, get an answer now.
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About Urban Outfitters

What is Urban Outfitters?

Urban Outfitters is a trendy lifestyle retailer that caters to fashion-forward and culturally aware individuals. With a distinctive...
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Store Locations

Where are Urban Outfitters stores located?

Urban Outfitters stores are located in various cities across the United States, Canada, and Europe, providing easy access to our unique...
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Returns and Exchanges

Can I return or exchange items purchased online?

Yes, Urban Outfitters allows returns or exchanges for items purchased online. If you are unsatisfied with your purchase, you have the...
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What is your return policy?

Our return policy at Urban Outfitters is designed to provide our customers with satisfaction and convenience. If you are not completely...
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Shipping

Do you offer international shipping?

Yes, Urban Outfitters offers international shipping. Customers from around the world can enjoy the convenience of shopping online and...
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Order Tracking

Can I track my order?

Yes, you can easily track your order with Urban Outfitters. Once your order has been shipped, you will receive an email notification...
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Payment Methods

What payment methods do you accept?

We accept various payment methods at Urban Outfitters, making it convenient for our customers to shop with us. You can pay for your...
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Gift Cards

Do you offer gift cards?

Yes, we offer gift cards at Urban Outfitters. Our gift cards are the perfect way to treat someone special or to indulge in your own...
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Rewards Program

What is the Urban Outfitters rewards program?

The Urban Outfitters rewards program is a membership program designed to reward and provide exclusive benefits to loyal customers....
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Student Discounts

Do you offer student discounts?

Yes, Urban Outfitters offers student discounts. We understand that students have limited budgets and want to make our products more...
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Help me with my Urban Outfitters customer service issue

Ask any question you have about Urban Outfitters customer service. We will do our best to get you answers right away.
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