Can I return or exchange items purchased online?

Yes, Urban Outfitters allows returns or exchanges for items purchased online. If you are unsatisfied with your purchase, you have the convenience of returning it within 30 days of the original purchase date. To be eligible for a return or exchange, the item must be in its original condition, with tags and packaging intact. Urban Outfitters provides a pre-paid return shipping label for your convenience, and the return shipping fee will be deducted from your refund. However, certain items such as swimwear, underwear, and final sale items are not eligible for return or exchange. Additionally, if you prefer, you can also return or exchange online purchases in-store. Urban Outfitters strives to ensure customer satisfaction and offers a seamless process for returns or exchanges.