What is your return policy?

Asked 6 months ago
Our return policy at Urban Outfitters is designed to provide our customers with satisfaction and convenience. If you are not completely satisfied with your purchase, we gladly accept returns within 30 days of the original purchase date. The item must be unused, unwashed, and in its original condition with all tags attached. For returns made within 30 days, we offer a full refund to the original form of payment. After 30 days, we issue store credit. However, certain items such as swimwear, underwear, and beauty products are final sale and not eligible for return. Additionally, online orders can be returned in-store, and online returns can be shipped back to us. For further details and any exceptions, please refer to our detailed return policy on our website or contact our customer service team.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 1, 2023

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