What is your return policy?

Urban Outfitters has a return policy that allows customers to return items within a specified timeframe for a refund or exchange. Typically, items must be returned within thirty days of purchase. Items should be in their original condition, meaning they should be unworn and unwashed, with all tags still attached. Some exceptions may apply to certain types of products, such as final sale items or personalized goods, which may not be eligible for return. To initiate a return, customers can either return items to a physical Urban Outfitters store or send them back through the mail. When using the mail option, customers are generally advised to retain shipping records for their returns. For the most accurate and detailed information regarding the return process, including specifics on how to return items and any potential fees, it is best to refer to the current web page.