What is Urban Decay's return policy?

Asked 6 months ago
Urban Decay's return policy is designed to ensure customer satisfaction. If you are dissatisfied with your purchase, you can return it within 30 days of receipt for a full refund. The item must be in its original condition, unused, and accompanied by the original proof of purchase. To facilitate the return process, it is recommended to include the original packaging and any free samples received. If you made the purchase online, return shipping fees will be covered by Urban Decay. Refunds will be issued using the original payment method. However, if the item was purchased from a third-party retailer, it must be returned to that specific store according to their return policy. Urban Decay strives to make returns hassle-free to ensure a positive experience for their customers.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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