Calls Customer Service·Most popular The Smucker Co. number
Q:
How do I talk to a live human at The Smucker Co.?
A:
Q:
Does The Smucker Co. offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
What are the hours and when should I call?
The Smucker Co. operates the call center for this 330-682-3000 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Smucker Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Smucker Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Smucker Co. is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call The Smucker Co.
In summation, the best day to call The Smucker Co. is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Smucker Co. staffs the call center well on Monday.
Why Customers Call The Smucker Co.
If you have time to do a bit of reading before you call The Smucker Co., we recommend you read over some of our problem-specific articles.
The Smucker Co. offers a wide range of products that cater to various consumer needs. Our extensive portfolio includes an assortment of high-quality food items that are loved by families across the globe. We offer an array of delicious fruit spreads, including jams, jellies, and preserves, which have been a perennial favorite for breakfasts and snacks. Our coffee offerings are diverse, ranging from ground coffee to single-serve options, ensuring every coffee lover can find their perfect brew. In addition, we provide peanut butter, ice cream toppings, baking products, and pet food options. The Smucker Co. takes pride in delivering superior quality and taste in all our products, making us a trusted brand for generations.
Yes, Smucker's packaging is recyclable. We strive to minimize our environmental impact and have made conscious efforts to ensure that our packaging materials are recyclable. Our products are packaged in materials such as glass jars, plastic bottles, and metal cans, all of which can be recycled. We encourage our customers to check their local recycling guidelines for proper disposal and recycling instructions. By recycling our packaging, you can help reduce waste and contribute to the sustainability of our planet. At Smucker's, we are committed to making responsible choices that benefit both our consumers and the environment.
No, Smucker's products are not available internationally. Although The Smucker Co. is a well-known and established brand in the United States, its products are currently not distributed or sold outside of the country. Smucker's focuses primarily on serving the domestic market, meeting the needs and preferences of American consumers. However, it's worth noting that Smucker's international presence might expand in the future as the company continues to grow and explore new opportunities. For now, individuals outside of the United States will have to rely on other local brands or import options to satisfy their cravings for Smucker's products.
Click the link above to get answers to just about any The Smucker Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is The Smucker Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Smucker Co. agent. This phone number is The Smucker Co.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 330-682-3000 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call The Smucker Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Smucker Co. has 1 phone number. It's not always clear what is the best way to talk to The Smucker Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Smucker Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Smucker Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.