Hotwire Customer Support on Facebook
Contacting Hotwire customer service via Facebook or Messenger
Not on Facebook or Messenger
For Customer Service
It's not a big deal that Hotwire doesn't respond to customer service inquiries on Facebook or Messenger because they have a phone number that is actually answered by a human!
Recent reasons others searched for Hotwire on Facebook
Good morning, last monday I made a booking (number **********) with you,, bealiving tha...I attempted to book a room using my hotwire app. When i confirmed that i wanted to boo...There were roaches in the sink of my room when I arrived from work. I recorded it and w...I had a reservation for a hot deal real and looked really good when I got to the hotel...My family and I were travelling this past Sunday, October ** ****, and we tried booking...Good day,**we have on **.** **** on hotwire for the night of **.**. - **.**. booked a h...Dear Madame and Sir,***yesterday I booked a double room (* person) in the Villa Exner B...Recently, my wife and I, traveled to California and picked up a premium rental car from...I just check my credit card and the company charged me $***.**.* This is not what we bo...In the month of August I rented a room on Aug *-** on Hotwire at the Hampton suites in...We sta*** at Radison Blue at the mall of America this past weekend for a wedding booked...We sta*** at the Magnuson Grand North in Columbus Ohio. We were told on the hotwire web...Dispute charge: Hot Wire $***.****To Whom It May Concern, I am disputing the above char...Booked Rental car through Advantage by Hotwire. Due to family illness had to cancel ren...I booked for * nights at Bowery Grand Hotel from ** August. Upon arrival the Chinese m...Booked a room with two beds for check in on October *th, **** at Even Hotel Brooklyn on...Hotwire Customer Service via Facebook: The Breakdown
Hotwire does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Hotwire instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Hotwire over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.
Contacting Hotwire in General
There are 4 ways to speak with Hotwire customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Hotwire if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Hotwire customers, is the 866-381-3981 option we show above. If you know of other ways to reach Hotwire that we haven't talked about here already, please let our research team know. Or if you think that Hotwire has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.