Deezer Customer Support on Facebook

Contacting Deezer customer service via Facebook or Messenger

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3,836 customers have asked GetHuman if Deezer answers customer inquiries on Facebook
Deezer does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Deezer on Facebook

I haven't herd I sent my details beackntonyou and explained I was on the free version I...I no longer know how to tell you my problem with Deezer is not resolved, because I have...I do not have a smartphone so I ask you to inform me as soon as possible otherwise I wo...j'ai souscrit une option deezer family avec l'op*rateur orange depuis le ***** or je su...An unauthorised payment was taken out of my bank account and I don't have deezer, I y a pr*levement sur mon compte alors que je n'ai aucune relation avec vous en quoi q...Hey there, a payment was just made as I was about to cancel my premium and I would like...I’ve already canceled my subscription and they still billed my debit card.Claim artist profile " Islam Sobhi" on Deezer app that upload without authority . as we...Cancelling subscription - There is a debit order that is deducted every month from my a...All I want is the yearly plan of $**. That's what I had before. I'm on a * month free t...I would like to cancel my Deezer account but there is no option to do this on my settingsWell deezer i am tellin you today that i want tot cancel my account all together and it...Could you please cancel Deeza. My husband died **April ****.**Brian Gregory, ** Queens...I’ve recently gotten my Sony m*’s and I was doing some test and happened to see *** aud...I currently pay £*.** per month for deezer premium and I am the only user. Is it possib...

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Deezer Customer Service via Facebook: The Breakdown

Deezer does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Contact Deezer through their Help Desk instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Deezer over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Deezer in General

Believe it or not, this Facebook page is the only way we know of to communicate with Deezer. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Deezer besides this. The best way to talk to customer care, according to other Deezer customers, is the Online Help option we show above. If you know of other ways to reach Deezer that we haven't talked about here already, please let our research team know. Or if you think that Deezer has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Deezer

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