CNN Customer Support on Facebook

Contacting CNN customer service via Facebook or Messenger

For Customer Service
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
322 customers have asked GetHuman if CNN answers customer inquiries on Facebook
CNN does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for CNN on Facebook

No issue just wonder why can’t we just remove trump since he’s no longer acting as pres...Hi Guys,*I just retired from local TV NEWS after ** years. Love the coverage CNN is doi...Show the True Electoral College Map to everyone and stop lying to the people like Biden...The only issue I have is a ponderance. Biden talks about Unions. I have been in a numbe...Why can't Joe Biden & his team obtain a court order,forcing Trump to ok release of vita...I voted on CNN heros. I did not want to upload a video--leave that to the attractive pe...I don't watch CNN, but I heard today that Christiane Amanpour compared the last four ye...Please stop running the Fidelity ad 'Change of Plan' it is supercilious and so out of t...I need an address from you. *Please email me that information at *M*****@***.com. **Th...A post on your US page has an interview with Dr. Fauci that appears to be outdated. He...i would like for the newscasters to take a middle of the road stance. After all there...Would love nothing more than to see your news program get away from the extreme leftist...The only thing that might make the republicans respond is to shame them on the public i...I like how CNN's HLN supports the troops with their Salute to the Troops.**Please consi...Trump was right "AMERICA FIRST" (only with Corona)**IT IS SO SAD**PLEASE MOVE this clownAre you with CNN? For security purposes, I'd prefer no emails. You can just answer a qu...

Get help for my issue

CNN Customer Service via Facebook: The Breakdown

CNN does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Contact CNN through their Help Desk instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with CNN over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting CNN in General

Believe it or not, this Facebook page is the only way we know of to communicate with CNN. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact CNN besides this. The best way to talk to customer care, according to other CNN customers, is the Online Help option we show above. If you know of other ways to reach CNN that we haven't talked about here already, please let our research team know. Or if you think that CNN has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!