Toll-free·Calls Customer Service·Most popular Burt's Bees number
Q:
How do I talk to a live human at Burt's Bees?
A:Calling this Burt's Bees number should go right to a real human being
Q:
Does Burt's Bees offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-5pm EST.The least busy day is Monday, and the most busy day is Wednesday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Burt's Bees phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Burt's Bees number should go right to a real human being
In fact, much of this information on this page is superfluous because this Burt's Bees phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Burt's Bees operates the call center for this 800-849-7112 phone number Mon-Fri 8:30am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Burt's Bees phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Burt's Bees staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Burt's Bees is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call Burt's Bees
In summation, the best day to call Burt's Bees is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Burt's Bees staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Burt's Bees
If you have time to do a bit of reading before you call Burt's Bees, we recommend you read over some of our problem-specific articles.
Yes, all Burt's Bees products are cruelty-free. We pride ourselves on our commitment to not testing our products or ingredients on animals. As a brand that values ethics and sustainability, we strongly oppose any form of animal testing. Instead, we utilize alternative methods like human volunteers, lab cultures, and advanced technology to ensure the safety and effectiveness of our products. We are certified by the Leaping Bunny program, which guarantees that our entire range is cruelty-free. You can confidently choose Burt's Bees, knowing that our products are created with compassion and without causing harm to animals or their well-being.
Yes, all Burt's Bees products are made with natural ingredients. We take pride in our commitment to using nature's finest ingredients to create effective and safe products for our customers. Our products are formulated with carefully selected botanical extracts, essential oils, and other natural ingredients that are responsibly sourced and sustainably harvested. We prioritize the use of natural ingredients and avoid the use of potentially harmful chemicals such as phthalates, parabens, and sulfates. We believe in the power of nature and the benefits it can provide for our skin, hair, and overall well-being. Trust that every Burt's Bees product is crafted with love and nature in mind.
Burt's Bees products are made using natural ingredients that are carefully selected to provide effective skincare solutions. We believe in the power of nature, so our products are primarily composed of botanical extracts, oils, and other naturally derived elements. Some common ingredients found in our products include beeswax, shea butter, coconut oil, aloe vera, and various fruit extracts. We exclude synthetic chemicals, parabens, and phthalates from our formulas and we prioritize sustainability by using responsibly sourced ingredients. Our products are also cruelty-free, meaning they are never tested on animals. At Burt's Bees, we are committed to creating high-quality products that harness the goodness of nature to nourish and enhance your skin.
Click the link above to get answers to just about any Burt's Bees customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Burt's Bees's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Burt's Bees agent. This phone number is Burt's Bees's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-849-7112 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Burt's Bees first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Burt's Bees has 1 phone number. It's not always clear what is the best way to talk to Burt's Bees representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Burt's Bees. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Burt's Bees. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.