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Burt's Bees Customer FAQ

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What is Burt's Bees's Phone Number?

The question we are asked most often is about how to talk to Burt's Bees customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Safety

Are Burt's Bees products cruelty-free?

Burt's Bees is dedicated to being cruelty-free, ensuring that no products or ingredients are tested on animals, and emphasizing...
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Are Burt's Bees products all-natural?

Burt's Bees is known for prioritizing natural ingredients, using plant-based elements and essential oils, yet some items may...
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Do Burt's Bees products contain parabens?

Burt's Bees does not use parabens in their products, choosing natural ingredients instead. They focus on safe alternatives for...
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Can I use Burt's Bees products if I have sensitive skin?

Burt's Bees has many products suited for sensitive skin, made with gentle, natural ingredients. It is recommended to conduct a...
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Are Burt's Bees products safe to use during pregnancy?

Burt's Bees products typically use natural ingredients, making them attractive for safer use during pregnancy. However, some...
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Do Burt's Bees products have any gluten-containing ingredients?

Burt's Bees formulates many products without gluten but does not guarantee all are gluten-free due to potential...
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Ingredients Information

What ingredients are in Burt's Bees products?

Burt's Bees emphasizes natural ingredients for skin nourishment, utilizing beeswax, honey, and botanical oils like sunflower...
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How long does Burt's Bees lip balm last?

Burt's Bees lip balm generally offers hydration for about four to eight hours, influenced by factors like skin type, climate,...
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What is the shelf life of Burt's Bees products?

Burt's Bees products can last 12 to 36 months, influenced by their formulation. It is important to check for expiration dates...
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Recycling and Rewards

Can I recycle Burt's Bees product packaging?

Burt's Bees is dedicated to sustainability, making many packaging materials recyclable, but local recycling guidelines can...
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Does Burt's Bees offer a rewards or loyalty program?

Burt's Bees has a rewards program that lets customers earn points for purchases, registrations, and social media interactions....
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Where can I purchase Burt's Bees products?

Burt's Bees products can be found in large retail chains like Target, Walmart, and CVS, as well as online on their official...
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