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Barnes & Noble Customer Service
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FAQ
Updated
May 3, 2024
Barnes & Noble Customer FAQ
Top Answers & How-to Guides
What is Barnes & Noble's Phone Number?
The question we are asked most often is about how to talk to Barnes & Noble customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How Do I Change My Email Address on My Barnes & Noble Account?
You must have a barnesandnoble.com account to read their books online. There are several reasons why you might want to change the email...
Do I need an account to make a purchase on Barnes & Noble?
Yes, you need an account to make a purchase on Barnes & Noble. Creating an account allows you to have a seamless shopping experience...
Ask any question you have about Barnes & Noble customer service, get an answer now.
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Returns and Membership
How Do I Return an Item to Barnes and Nobles?
This article discusses the steps to take if you need to return an item purchased at Barnes & Noble. It shares the different steps to...
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How Do I Recover My Membership Number with Barnes and Noble?
If you wish to view your Barnes and Noble membership number, you can find it displayed in a box under the 'Memberships' section. If...
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How Can I Recover My Membership Number from Barnes and Noble?
To recover your Barnes and Noble membership number, you must log into your Barnes and Noble account and scroll down to the section...
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Can I return an item I purchased from Barnes & Noble in-store?
Yes, you can return an item purchased from Barnes & Noble in-store. We want you to be fully satisfied with your purchase, so if you...
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Order Tracking
How Do I Track My Barnes and Noble Order?
To track your Barnes and Noble order, go to their website first. After reaching the home page, click the "My Account" link in the upper...
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Account Management
How Do I Change My Email Address on My Barnes & Noble Account?
You must have a barnesandnoble.com account to read their books online. There are several reasons why you might want to change the email...
Read more
Do I need an account to make a purchase on Barnes & Noble?
Yes, you need an account to make a purchase on Barnes & Noble. Creating an account allows you to have a seamless shopping experience...
Read more
Feedback
How Do I Give Feedback About My In-Store Experience to Barnes and Noble?
If you wish to give feedback about your experiences in any of the barnes and Noble stores follow these helpful tips.
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Digital Purchases
What is the return policy for digital purchases on Barnes & Noble?
The return policy for digital purchases on Barnes & Noble allows customers to seek a refund within 14 days of purchase. However, the...
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International Shipping
Does Barnes & Noble offer international shipping?
Yes, Barnes & Noble offers international shipping to select countries. Customers can shop online and have their orders delivered to...
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Membership Discounts
Can I use my Barnes & Noble membership to get discounts online?
Yes, Barnes & Noble members can enjoy discounts when shopping online. By signing up for a Barnes & Noble membership, you gain access...
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Kids' Club
What is the Barnes & Noble Kids' Club and how does it work?
The Barnes & Noble Kids' Club is a free program designed to encourage kids to read and unlock their imagination. By signing up for...
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Price Match Policy
Does Barnes & Noble have a price match policy?
Yes, Barnes & Noble has a price match policy. If you find a lower price on an identical item at a local competitor's store, online...
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Plus Benefits
What are Barnes & Noble Plus benefits and how do I access them?
Barnes & Noble Plus benefits provide exclusive perks for members in our loyalty program. By joining Barnes & Noble Plus, members can...
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Help me with my Barnes & Noble customer service issue
Ask any question you have about Barnes & Noble customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Barnes & Noble
Returns and Membership
Order Tracking
Account Management
Feedback
Digital Purchases
International Shipping
Membership Discounts
Kids' Club
Price Match Policy
Plus Benefits
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Barnes & Noble Customer Service
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FAQ
Updated
May 3, 2024