Windstream Email

Emailing Windstream Customer Support by GetHuman

support@windstream.net
Customer Service Email
855-962-4053
New customers
Average reply: (10 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
Why do you want to write to Windstream?
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Customers recently wanted to email Windstream about the following:

Internet continues to drop, not work, same issues. About **pm in the evening is the wo...
When are the technical coming to *** Perry House Rd AptG*
Internet service is out. Can't reach customer service
I received a letter of collection from a company, Tate & Kirlin, requesting pyment of...
My phone line is static he again it keeps getting water on it it’s been repaired three...
My house phone line isn’t working I believe it may have got struck by lighting.
Early Saturday afternoon, July **, I reported that my internet connection was not worki...
Our account number is *********. As far as we know we have not received the July bill...
When will I get gift card
Is there a program for the elderly to help with the cost of residential phone
Currently experiencing an Internet outage at ** * Jones St., Cornelia GA *****?
My e-mails always appear without the images? I have to go a step further to bring them...

Help me with my issue

Windstream Email Support - by the Numbers

Email addresssupport@windstream.net
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait10
Rank (overall)9
Alternate methodsphone, chat, email, web
Quality of communication70%
Quality of help60%
Customer votes376
Information last updatedFri Nov 26 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-347-1991

Windstream Customer Service Email

Email Windstream customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Windstream customer service. This information is according to 28,440 GetHuman users who are also Windstream customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Windstream customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Windstream at their 800-347-1991 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Change Service. When you email Windstream one of their customer service agents sitting in one of their call centers, likely located in North Carolina or New York or Iowa, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Windstream by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Windstream

Windstream provides customer service by email and also by phone. There are 11 ways to reach Windstream across 4 communication modes: phone, chat, email, web. In case you didn't realize there was an alternative, the best phone number for Windstream customer support is 800-347-1991. With our free tools, you can check out the current wait time for Windstream and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Windstream customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Windstream currently.

What's the connection between Windstream and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Windstream's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Windstream Contact Info

Email-based customer care with other companies

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