SteelSeries Email

Emailing SteelSeries Customer Support by GetHuman

americas@steelseries.com
Customer Service Email
Average reply: (50.5 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to SteelSeries?

Customers recently wanted to email SteelSeries about the following:

Hi, could you pls. cancel order number ******* (product order a few minutes ago). Produ...
I order a product a week a go and it still says preparing for shipment I’ve put a ticke...
My order statue is stuck at **preparing for shipment** but the delivery is normaly for...
Ordered from steelseries early Friday morning and they said my parcel would arrive...
Yesterday I ordered a steelseries Apex * for my grandson. Is that the same as SteelSer...
I waite for my order. But nothing happens. I've send an email but no one answered.*How...
i got my steel series RIVAL *** march of this year and it stop working sometimes
Hola compre Steel Series Apex Pro TKL con QWERTY ingles americano y cuando juego csgo...
I bought the *X Arctis Headset on ********** from Best Buy. The right ear piece broke...
I recently purchased a SteelSeries Apex Pro keyboard and after about a week of use and...
After getting my new headphones I didn't bother getting the Steelseries software, but I...
Steelseries support has NOT helped me at all. ALl I wanted to ******* do was get a god...

Help me with my issue

SteelSeries Email Support - by the Numbers

Email addressamericas@steelseries.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait50.5
Rank (overall)1
Alternate methodsemail
Quality of communication85%
Quality of help66%
Customer votes74
Information last updatedTue Jan 24 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

SteelSeries Customer Service Email

Email SteelSeries customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for SteelSeries customer service. This information is according to 5,352 GetHuman users who are also SteelSeries customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Where to buy. When you email SteelSeries one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like SteelSeries by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting SteelSeries

SteelSeries provides customer service by email, even though they do not have a phone number. There is only one way to reach SteelSeries customer service, and it's not email but instead via email. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best SteelSeries customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact SteelSeries currently.

What's the connection between SteelSeries and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer SteelSeries's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

SteelSeries Contact Info

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