SteelSeries Email

Emailing SteelSeries Customer Support by GetHuman

americas@steelseries.com
Customer Service Email
Average reply: (50.5 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 2pm
Why do you want to write to SteelSeries?

Customers recently wanted to email SteelSeries about the following:

my package is not showing any updates but was supposed to arrive on the ** of june and...
Hello. I purchased an aerox * mouse in february. I loved using it eversince than, and i...
Hi, i own the Arctis pro wireless headset. I am having issues with not getting it to wo...
i want to cancel one of the item off of an order before it gets shipped.
I put my headset on charge before I went to bed as I do every night and when I woke up...
i bought a headset off amazon , and one of the ears has randomly stopped working , it i...
Hello, I bought a wired steelseries Arctis Pro with GameDAC headset for a streaming set...
I cannot create a return ticket *order number is *******
When I am on voice chat using my arctis *x headset I cannot get the other person to hea...
I had a Stratus Duo that had an issue and under warranty so you replaced it. a couple m...
Im trying to return * items that I bought last week. However, the order number keeps sa...
When I pair my headset to my pc and PS* it connects but doesn’t stay connected, it disc...

Help me with my issue

SteelSeries Email Support - by the Numbers

Email addressamericas@steelseries.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response2pm
Average wait50.5
Rank (overall)1
Alternate methodsemail
Quality of communication93%
Quality of help94%
Customer votes42
Information last updatedTue Oct 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

SteelSeries Customer Service Email

Email SteelSeries customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for SteelSeries customer service. This information is according to 5,352 GetHuman users who are also SteelSeries customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Where to buy. When you email SteelSeries one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like SteelSeries by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting SteelSeries

SteelSeries provides customer service by email, even though they do not have a phone number. There is only one way to reach SteelSeries customer service, and it's not email but instead via email. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best SteelSeries customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact SteelSeries currently.

What's the connection between SteelSeries and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer SteelSeries's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

SteelSeries Contact Info

Email-based customer care with other companies

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!