How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Purityproducts.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Purityproducts.com number should go right to a real human being
Below are some clips we've found from Purityproducts.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Please tell me the ten digit phone number for your account."
Excerpt from a call with Purityproducts.com
Friday, March 8, 2024 6:39 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Purity Products.
If you are calling to place a new order, press one. For existing order, press two.
Welcome to Purity Products.
Hi. This is Jan Levin, president of Purity Products, with a quick message.
Please note all calls are recorded for quality assurance purposes.
We're working hard to get to your call. A live agent will be with you right away.
But first, I wanna share for a most thirty years now, Purity Products remains passionate about cutting edge nutrition to help you stay strong, active, and healthy so you can enjoy life.
Please note, if you're a SuperSaver customer, you can access, modify, or delay your Super Saver order online at purity products dot com.
We appreciate you being a Purity customer.
Standby. We'll be with you shortly. From caller ID, I have your account name as Julie Daniels.
Is that the right account?
Great. Are you calling about your super saver item?
Are you calling about the status of an order or the status of a refund?
To best direct your call, please tell me what you are calling about."
Excerpt from a call with Purityproducts.com
Thursday, April 4, 2024 12:51 PM
They may need to look up your account
"Thank you for calling Security Products. If you are calling to place a new order, press one.
For existing order, press two.
Welcome to Purity Products.
Hi. This is Jan Levin, president of Purity Products, with a quick message.
Please note, all calls are recorded for quality assurance purposes.
We're working hard to get to your call. A live agent will be with you right away.
But first, I wanna share for a most thirty years now, Purity Products remains passionate about cutting edge nutrition to help you stay strong, active, and healthy so you can enjoy life.
Please note, if you're a Super Saver customer, you can access, modify or delay, your Super Saver order online at purity products dot com.
We appreciate you being a Purity customer. Stand by We'll be with you shortly.
Let's look up your account."
Excerpt from a call with Purityproducts.com
Friday, March 8, 2024 6:39 PM
The first phone menu
"Thank you for calling Purity Products. If you are calling to place a new order press one.
For existing order, press two."
Excerpt from a call with Purityproducts.com
Saturday, April 20, 2024 10:10 PM
In fact, much of this information on this page is superfluous because this Purityproducts.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Purityproducts.com operates the call center for this 800-256-6102 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Purityproducts.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Purityproducts.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Purityproducts.com is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Purityproducts.com is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Purityproducts.com staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Purityproducts.com number?
Below is a sample of recent calls to Purityproducts.com, and their purpose. Are any of these similar to the reason you are trying to call?
Ordering omega three: "I was trying to order some pro products, I wanna get the omega three."
- From a call lasting 2m 31s , Jan 5, 2024 9:52 PM
Conclusion and closing notes
This is Purityproducts.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Purityproducts.com agent. This phone number is Purityproducts.com's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-256-6102 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Purityproducts.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Purityproducts.com has 1 phone number. It's not always clear what is the best way to talk to Purityproducts.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Purityproducts.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Purityproducts.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.