Purityproducts.com Customer FAQ

I'm sorry for any confusion, but as an online guide, we don't have the ability to access personal accounts or amend orders. Please reach out to the Purityproducts.com customer service team directly for assistance with your subscription cancellation. They'd be more than happy to help process that for you.

We're sorry to hear about the delay with your order. As an FAQ assistant, unfortunately, we're unable to check the specific details of your order. We recommend checking the email account you used to make the purchase for any status updates or tracking information. In addition, ensure your shipping address was correct when placing the order. If you continue to experience delays, be sure to contact the Purity Products customer service directly as they would be the best equipped to assist with your issue.