Ning Customer Service

Phone Number & Contact Info

Ning's Best Phone Number

866-992-0972
Toll-free·Calls Customer Service·Most popular Ning number
Q:

How do I talk to a live human at Ning?

A:Calling this Ning number should go right to a real human being
Q:

Does Ning offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm PST. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ning phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ning number should go right to a real human being
In fact, much of this information on this page is superfluous because this Ning phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ning operates the call center for this 866-992-0972 phone number Mon-Fri 9am-5pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ning phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ning staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ning is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Ning

In summation, the best day to call Ning is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ning staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ning

If you have time to do a bit of reading before you call Ning, we recommend you read over some of our problem-specific articles.

Is it possible to monetize my Ning network?

Yes, it is possible to monetize your Ning network. Ning offers various ways for network creators to generate revenue from their networks. One option is to enable paid membership, allowing you to charge members a monthly or annual fee for access to exclusive content or features. Additionally, you can sell digital goods such as e-books, courses, or other premium content. Ning also supports the integration of third-party advertising networks, enabling you to display targeted ads on your network and earn revenue through ad impressions or clicks. Furthermore, you have the flexibility to create sponsored content or partnerships with brands and receive compensation for promoting their products or services within your network. Whether you're looking to generate passive income or transform your network into a full-fledged business, Ning provides you with the tools and features to monetize effectively.

What are the different membership levels in Ning?

Ning offers three membership levels: Basic, Plus, and Pro. The Basic membership level is free and provides essential features for individuals or small communities. It allows members to create a social network and personalize their profiles. The Plus membership level, available for a monthly fee, offers enhanced features such as removing ads, custom domain mapping, and greater control over the appearance and functionality of the network. The Pro membership level, designed for large communities or businesses, provides advanced tools and customization options, including the ability to monetize the network through membership subscriptions or advertising. Pro members can also access analytics, third-party integrations, and API access for advanced development. Ning's membership levels cater to a range of needs and allow users to choose the level of functionality and control that suits their specific requirements.

What are Ning Apps and how do they work?

Ning Apps are customizable features or functionalities that users can add to their Ning social network. These apps allow users to enhance their network's functionality and personalize their site to better suit their needs and interests. Ning Apps can range from simple tools like polls or calendars to more complex features like user badges or advanced analytics. To add a Ning App, users simply need to access the Ning App Directory, browse through the available apps, and select the one they want to add to their network. Once selected, they can customize the app's settings, appearance, and layout to match their network's design. Users can also arrange the app's placement on their site and adjust permissions for members to access or interact with it. Ning Apps provide users with the flexibility to create a unique and tailored social network experience for their community.

Top Ning customer service problems

Click the link above to get answers to just about any Ning customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Ning Customer Service Contacts

There are of course other ways to contact Ning customer service besides the phone. Below we list the best ones, by medium.

Ning Customer Service on X (formerly Twitter)

@Ning - Customer Service
Company Twitter handle
Ning, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Ning Customer Help Desk / Web Support

ning.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Ning customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ning's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ning agent. This phone number is Ning's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-992-0972 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Ning first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, Ning has 1 phone number. It's not always clear what is the best way to talk to Ning representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ning. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ning. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Ning Customer Service

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!