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Ning Customer FAQ

Top Answers & How-to Guides

What is Ning's Phone Number?

The question we are asked most often is about how to talk to Ning customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment options are available for Ning network subscriptions?

Ning offers several convenient payment options for network subscriptions. Users can choose to pay via credit or debit card, including...
Ask any question you have about Ning customer service, get an answer now.

Customization

Can I customize the appearance of my Ning network?

Yes, you can fully customize the appearance of your Ning network. Ning provides a variety of tools and options to personalize your...

Features

What are Ning Apps and how do they work?

Ning Apps are customizable features or functionalities that users can add to their Ning social network. These apps allow users to enhance To add a Ning App, users simply need to access the Ning App Directory, browse through the available apps, and select the one they want to add to their network. Once selected, they can customize the app's settings, appearance, and layout to match their network's design. Users can also arrange the app's placement on their site and adjust permissions for members to access or interact with it. Ning Apps provide users with the flexibility to create a unique and tailored social network experience for their community....

Monetization

Is it possible to monetize my Ning network?

Yes, it is possible to monetize your Ning network. Ning offers various ways for network creators to generate revenue from their networks....

Membership

What are the different membership levels in Ning?

Ning offers three membership levels: Basic, Plus, and Pro. The Basic membership level is free and provides essential features for individuals...

Data Export

Can I export my Ning network data? If yes, how?

Yes, you can export your Ning network data. To do so, follow these steps: 1. Log in to your Ning network site using your username and password. 2. Go to the "Manage" tab located in the navigation bar at the top of your screen. 3. From the drop-down menu, select "Members." 4. On the Members page, choose the "Export Data" option located on the right-hand side. 5. You will be prompted to select the specific data you wish to export, such as member information, blog posts, photos, or events. 6. After selecting your desired data, click the "Export" button. 7. Depending on the size of your network and the selected data, the export process may take some time. 8. Once the export is complete, you will receive an email notification with a download link to access your exported data. By following these steps, you can easily export your Ning network data and have a backup or transfer the information to another platform if needed....

Storage Limits

Are there any limitations on file storage for Ning networks?

Yes, there are limitations on file storage for Ning networks. The amount of file storage available depends on the Ning plan you have...

Payment Options

What payment options are available for Ning network subscriptions?

Ning offers several convenient payment options for network subscriptions. Users can choose to pay via credit or debit card, including...

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