Light In The Box Email

Emailing Light In The Box Customer Support by GetHuman

am@dropinthebox.com
Customer Service Email
Average reply: (2 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 3:30pm
Why do you want to write to Light In The Box?

Customers recently wanted to email Light In The Box about the following:

I want an update on when I will receive my product. I ordered it * weeks ago and the s...
I have not received my order did not get a tracking number
They are the wrong size shose need to send them back and get the right ones
I ordered three pair of shoes on ********* they were to be delivered on or before...
I got an email from you saying I have placed an order. I don't have a record of pla...
Im no longer interested with the order that I made tried to send a message via Facebook...
I can not place my order. The address doesn't update
I made my second order July ** - money was received they say July ** but they told me t...
I canceled my order and it still says, “waiting for customer service.” I also still hav...
Ordered a seat belt extension July **th rush ordered Payed extra money and no extension...
i was issued a refund but can apparently only spend it on their website which i won't b...
Order status, verify corrected address or cancellation of order. I made a purchase on...

Help me with my issue

Light In The Box Email Support - by the Numbers

Email addressam@dropinthebox.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 9am-5pm EST
Most likely time of response3:30pm
Average wait2
Rank (overall)2
Alternate methodsweb, email, twitter, facebook
Quality of communication77%
Quality of help61%
Customer votes644
Information last updatedTue Sep 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Light In The Box Customer Service Email

Email Light In The Box customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Light In The Box customer service. This information is according to 36,708 GetHuman users who are also Light In The Box customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Refund a Charge. When you email Light In The Box one of their customer service agents sitting in one of their call centers, likely located in Wilmington, DE or Philippines, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Light In The Box by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Light In The Box

Light In The Box provides customer service by email, even though they do not have a phone number. There are 4 ways to reach Light In The Box across 4 communication modes: web, email, twitter, facebook. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Light In The Box customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Light In The Box currently.

What's the connection between Light In The Box and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Light In The Box's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Light In The Box Contact Info

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