Emailing Customer Support by GetHuman
Customer Service Email
Average reply: (9 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 1:45pm
Why do you want to write to

Customers recently wanted to email about the following:

No Issue, just a thank you for the refund received a few days after notification of fli...
I am due to fly to Krakow on *th December but they are currently under lockdown restric...
Hi We were bought back from Greece a week earlier do we have to apply for a refund *Tha...
Can Jet* provide a covid test prior to flying
I fly with jet* to Fuerteventura on Dec **nd they require a covid test within **hrs pri...
Hi, I want to ask you about my money and the refund? I got an email telling me I'd get...
We booked a * week holiday under reference number ********S**H for * weeks to Crete. I...
What is my seat number on replacement flight to Manchester for gov form
Hi, the balance of my holiday money is almost due and I was wondering whether it can be...
Unfortunately, my region Glasgow has been put into tier *. This means i am not allowed...
Hello paid for leg room and was put on a smaller plan and no leg room ** ***** we flu...
Hi I’m contacting regarding the lockdown commencing on Thursday , I’m due to fly to Lan...

Help me with my issue Email Support - by the Numbers

Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 9am-5pm EST
Most likely time of response1:45pm
Average wait9
Rank (overall)4
Alternate methodsphone, web, email
Quality of communication73%
Quality of help82%
Customer votes33
Information last updatedWed Feb 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44 203 059 8336 Customer Service Email

Email customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for customer service. This information is according to 9,216 GetHuman users who are also customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling at their +44 203 059 8336 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Make a booking. When you email one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting provides customer service by email and also by phone. There are 4 ways to reach across 3 communication modes: phone, web, email. In case you didn't realize there was an alternative, the best phone number for customer support is +44 203 059 8336. With our free tools, you can check out the current wait time for and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact currently.

What's the connection between and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! Contact Info

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