Updated May 3, 2024

Citi - Thank You Rewards Customer FAQ

Redemption Options

You can use your Thank You points for a variety of rewards and experiences through the Thank You Network. Options include redeeming...

No, there are no fees associated with using Thank You points. As a member of the Citi - Thank You Network, you can earn points through...

No, your Thank You points do not expire as long as you have an active Citi credit card account enrolled in the Thank You Network. Your...

Yes, you can transfer your Thank You points to another account. Citi's Thank You Network allows you to transfer points to eligible...

The Thank You Network offers three membership tiers: Thank You, Thank You Preferred, and Thank You Premier. The Thank You tier is the...

Yes, there are restrictions on earning and redeeming Thank You points. Firstly, to earn points, you must be a cardmember of eligible...

If you choose to return a purchase made with Thank You points, the points used for that transaction will be credited back to your Thank...

Yes, Thank You network members are eligible for special promotions and bonus opportunities. As part of the program, members can earn...

Ask any question you have about Citi - Thank You Rewards customer service. We will do our best to get you answers right away.

FAQ Table of Contents

Was this page helpful?Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!

Updated May 3, 2024