Canada Post Email

Emailing Canada Post Customer Support by GetHuman

Average reply: (6 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to Canada Post?

Customers recently wanted to email Canada Post about the following:

Tracking ***************** *This was a return to Gap. Please check to see what happened...
item picked up Dec. ** in Mississauga ON and item not yet delivered and I am not gettin...
trying to track a parcel that made an attempted delivery?
i got a delivery ticket that told me on dec **, **** to pick my parcel package up at a...
I am trying to find out if there is a way to ship something online (ie print a lable) b...
How do I return a parcel that is too large for post office
we made an error in the customs portion of our shipping label, and as a result the pack...
pkg tracking * **************** the information I have is it was in Richmond BC on Nov...
I sent two boxes on Dec *nd to the same address. Question why did one box go to Edmonto...
I have been tracking a package for two weeks and it is still sitting in stony creek.on...
I have a delivery coming from the States. DHL has advised it is now with Canada Post a...
i need to extend a rerouted mail delivery from my deceased sisters house in Aldergrove...

Help me with my issue

Canada Post Email Support - by the Numbers

Email addressservice@canadapost.postescanada.ca
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait6
Rank (overall)3
Alternate methodsphone, email, web, facebook
Quality of communication84%
Quality of help55%
Customer votes517
Information last updatedThu Mar 04 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-607-6301

Canada Post Customer Service Email

Email Canada Post customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Canada Post customer service. This information is according to 40,572 GetHuman users who are also Canada Post customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Canada Post customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Canada Post at their 866-607-6301 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Setup. When you email Canada Post one of their customer service agents sitting in one of their call centers, likely located in San Antonio, TX or Honduras, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Canada Post by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Canada Post

Canada Post provides customer service by email and also by phone. There are 5 ways to reach Canada Post across 4 communication modes: phone, email, web, facebook. In case you didn't realize there was an alternative, the best phone number for Canada Post customer support is 866-607-6301. With our free tools, you can check out the current wait time for Canada Post and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Canada Post customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Canada Post currently.

What's the connection between Canada Post and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Canada Post's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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