Emailing CIGNA Customer Support by GetHuman
Customer Service Email
Average reply: (49.5 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9:30am
Why do you want to write to CIGNA?

Customers recently wanted to email CIGNA about the following:

I need to cancel my policy* in **** I will use employer-insurance.**I am no longer elig...
did not get my latters percription bill
Wiating on hold for ** mins please call back asap
I have moved and need to update my address and verify the billing policy. The rate shou...
Need to make my final premium payment on phone. Phone system autopay does not reccogniz...
I am unable to log in to my cigna account or the find my insurance card. The website ke...
Need to reprocess claims
My health provider sent a prescription order to my pharmacy (Hy-Vee) for an estrogen cr...
I got positive covid: applying for leave
Check status of dental claims.
December premium has not been charged to my credit card.*Want to make sure my December...
I need you to send me a confirmation of consent to consult a rheumatologist please

Help me with my issue

CIGNA Email Support - by the Numbers

Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9:30am
Average wait49.5
Rank (overall)3
Alternate methodsphone, email, web
Quality of communication56%
Quality of help92%
Customer votes423
Information last updatedThu Jan 26 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-244-6224

CIGNA Customer Service Email

Email CIGNA customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for CIGNA customer service. This information is according to 20,256 GetHuman users who are also CIGNA customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, CIGNA customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling CIGNA at their 800-244-6224 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel My Services. When you email CIGNA one of their customer service agents sitting in one of their call centers, likely located in Tennessee, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like CIGNA by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting CIGNA

CIGNA provides customer service by email and also by phone. There are 6 ways to reach CIGNA across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for CIGNA customer support is 800-244-6224. With our free tools, you can check out the current wait time for CIGNA and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best CIGNA customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact CIGNA currently.

What's the connection between CIGNA and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer CIGNA's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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