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Activision Customer Service

Phone Number & Contact Info

Activision's Best Phone Number

310-255-2050
Calls Customer Service·Most popular Activision number
Q:

How do I talk to a live human at Activision?

A:Directs you to support.activision.com.
Q:

Does Activision offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5:30pm PST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Activision phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Directs you to support.activision.com

What are the hours and when should I call?

Activision operates the call center for this 310-255-2050 phone number Mon-Fri 8:30am-5:30pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,107 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Activision phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Activision staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Activision is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 2,107 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Activision

In summation, the best day to call Activision is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Activision staffs the call center well on Thursday.

Calling this Activision Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Nov 2, 2023

Trying to get ahold of someone at Activision was frustrating, to say the very least. It appears they merged with Blizzard, and after that merger was completed, the customer service changed completely. That is at least my best guess because I haven't had to contact them in a long time, and their customer service has changed. I'm always suspicious when a company takes away their live support because it basically means they don't care what happens to you. I should be able to call a company during active hours and get an answer, not wait until someone has time to email me back, especially if I am paying for a service. 

To better illustrate my point, I first called this number that is supposed to be associated with the company. All I got was a weird tone and then a voice message that told me the call could not be completed at this time. I tried twice, and this number definitely doesn't work. A simple Google search helped me find a second number, 310-255-2000, but in the end, this number didn't work much better. It was a direct number for the company, but apparently, the company doesn't really intend to talk to anyone. 

At first, it seemed hopeful. A voice assistant picked up and said, "Thank you for calling Activision Blizzard. If you know your party's seven-digit extension, please press the pound key." This wasn't an option for me, but next was a full menu that instructed me to "Press 1 for customer service department. Press 6 for corporate address and fax number. Press 7 for driving directions. Press 0 for the operator." Obviously, I pressed 1, leading to another mini-menu splitting the customer service options by who manufactured the games. 

It said, "To get support for Call of Duty, Skylanders, or other Activision products, press 1. To get support for World of Warcraft or other Blizzard products, press 2." I pressed 1, and then the same voice told me, "Our support options have changed. Please visit our website." It went on to tell me about support options online. To my dismay, it abruptly hung up on me. If you choose 2 for Blizzard products, the same thing happens. 

I went online to their website, but the only option I found was to use their contact form, which opens a case, and then you have to wait up to eight hours for someone to email you back. The fact that all you can do is get to a recorded message that hangs up on you or to a message that gives you driving directions is really aggravating. This company has terrible customer service. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Activision

If you have time to do a bit of reading before you call Activision, we recommend you read over some of our problem-specific articles.

How Do I Recover Access to My Activision Account?

If you lost access to your Activision account, you can recover it in a few simple steps with these helpful tips.

How Do I Appeal a Ban on Activision?

If you are found guilty of improper conduct by Activision you will be banned. Understanding Activision's security and enforcement policy is crucial to knowing why you are banned. You can appeal an Activision ban. An Activision ban appeal can be done from their support page, through social media and by phone.

What Do I Do If There Are Missing Items from My Activision Account?

If you realize that items are missing from your account, it may be because unauthorized people have gained access to your account. There are a few different reasons this could be happending. These helpful tips will assist you to resolve things.

Top Activision customer service problems

Click the link above to get answers to just about any Activision customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Activision is extracted from issues that customers have reported to GetHuman.
Activision issues reported to GetHuman

More Activision Customer Service Contacts

There are of course other ways to contact Activision customer service besides the phone. Below we list the best ones, by medium.

Activision Customer Service on X (formerly Twitter)

twitter.com/atviassist - Technical Support
Use the link to connect with customer service through Twitter
Activision, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Activision Customer Help Desk / Web Support

support.activision.com - Technical Support
Online customer service support
As a last, sometimes only, resort- Activision customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Activision's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Activision agent. This phone number is Activision's best phone number because 12,642 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 310-255-2050 include Recover Account, Refund, Missing Items, Hacked Account, Appeal Ban and other customer service issues. Rather than trying to call Activision first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Activision has 1 phone number. It's not always clear what is the best way to talk to Activision representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Activision. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Activision. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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