ADT Email

Emailing ADT Customer Support by GetHuman

customercare@adt.com
Customer Service Email
844-203-7365
New customers
Average reply: (49 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 2:30pm
Why do you want to write to ADT?

Customers recently wanted to email ADT about the following:

Battery is low won't charge. Won't reset key pad
You took $*.** out of my account I want the money put back in in my account. Thank you
Replaced battery in window sensor then rebooted system. Everything was fine, then few h...
Need an alarm monitoring certificate for homeowners insurance
I will not gave you my debit number yall how .yall money my account * time in last two...
I want to cancel my membership with you and to hopefully get a refund?
My debit card was charged three times in two days I would like my money back please and...
They took money from my account without my permission
Adtranquility some how hack my cash out first two separate payments one for $**.** and...
Someone at adtranquility .com illegally started charging me for a service I did not ord...
Airport charges on my prepaid debit card for *.** on the same day and I've never been t...
I'm sick of this! Adtranquility purchased * different times of $*.** also causing overd...

Help me with my issue

ADT Email Support - by the Numbers

Email addresscustomercare@adt.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response2:30pm
Average wait49
Rank (overall)5
Alternate methodsphone, twitter, web, email
Quality of communication82%
Quality of help75%
Customer votes31
Information last updatedSat May 14 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-280-6946

ADT Customer Service Email

Email ADT customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for ADT customer service. This information is according to 17,166 GetHuman users who are also ADT customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, ADT customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling ADT at their 800-280-6946 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Technical support. When you email ADT one of their customer service agents sitting in one of their call centers, likely located in California, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like ADT by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting ADT

ADT provides customer service by email and also by phone. There are 8 ways to reach ADT across 4 communication modes: phone, twitter, web, email. In case you didn't realize there was an alternative, the best phone number for ADT customer support is 800-280-6946. With our free tools, you can check out the current wait time for ADT and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best ADT customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact ADT currently.

What's the connection between ADT and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer ADT's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

ADT Contact Info

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