ADT Email

Emailing ADT Customer Support by GetHuman

customercare@adt.com
Customer Service Email
844-203-7365
New customers
Average reply: (51 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to ADT?

Customers recently wanted to email ADT about the following:

Will like to request replacement batteries for my censors. I was told that I can order...
You can fix the problem by sending me the $**.** gift card that you promised when I sig...
Where is the gift card that you promised when I singed up for your Alarm service? I hav...
No issue Just want you to contact my insurance co to verify that my alarm is still AC...
ADT***I am very unhappy when we initially signed up last year the phone personnel said...
I need to replace the battery for my system, but I don't know how to unplug the control...
Hi I need to make an appointment to have sensors placed on a new door I just had installed.
Our ADT system just starts beeping even when the system has not been engaged...
My mother Barbara Howard had an adt alarm system about * months ago. She is still yet t...
Alarm box shows "TROUBLE ***, LIVING ROOM DPD. CHANGED BATTERY IN LIVING ROOM DOOR SEN...
I cancelled my Monday set up session due to not having power and moved it to Tuesday. T...
I am reporting a power outage that assumedly has set off an alert at your headquarters...

Help me with my issue

ADT Email Support - by the Numbers

Email addresscustomercare@adt.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait51
Rank (overall)5
Alternate methodsphone, twitter, web, email
Quality of communication80%
Quality of help77%
Customer votes29
Information last updatedFri Apr 09 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-280-6946

ADT Customer Service Email

Email ADT customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for ADT customer service. This information is according to 17,166 GetHuman users who are also ADT customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, ADT customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling ADT at their 800-280-6946 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel service. When you email ADT one of their customer service agents sitting in one of their call centers, likely located in California, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like ADT by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting ADT

ADT provides customer service by email and also by phone. There are 8 ways to reach ADT across 4 communication modes: phone, twitter, web, email. In case you didn't realize there was an alternative, the best phone number for ADT customer support is 800-280-6946. With our free tools, you can check out the current wait time for ADT and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best ADT customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact ADT currently.

What's the connection between ADT and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer ADT's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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